ENDSNORZ SLEEP APPLIANCE
Report
- Report Number
- 3011649314-2024-00144
- Event Type
- Malfunction
- Date Received
- March 1, 2024
- Date of Event
- January 5, 2024
- Report Date
- October 12, 2025
- Manufacturer
- PRISMATIK DENTALCRAFT, INC.
- Product Code
- LRK
- PMA / PMN Number
- K211069
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IA, US
- Reporter Occupation
- DENTIST
- Health Professional
- Yes
Narratives
AT THIS TIME, THE EXACT CAUSE OF THE EVENT IS UNKNOWN AND CURRENTLY UNDER INVESTIGATION. ONCE THE INVESTIGATION IS COMPLETED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).
THE DEVICE WAS EVALUATED, THE INVESTIGATION HAS BEEN COMPLETED AND THE RESULTS ARE AS FOLLOWS: DHR RESULTS. THE DEVICE WAS MANUFACTURED AT THE NEW WEST LAB. THE CASE ORDER FOR THE CASE NUMBER WAS REVIEWED, AND NO ANOMALIES WERE IDENTIFIED THAT MAY HAVE CONTRIBUTED TO THE REPORTED EVENT. STOCK PRODUCT REVIEWED RESULTS. NO STOCK PRODUCT WAS AVAILABLE FOR REVIEW SINCE THE DEVICE WAS FABRICATED PER PHYSICIAN'S PRESCRIPTION ONLY. INVESTIGATION METHODS/RESULTS. THE REPORTED PRODUCT WAS NOT RETURNED TO THE COMPLAINT HANDLING TEAM. HOWEVER, IT WAS REPORTED THAT A DEVICE WAS RETURNED AND INSPECTED BY W. FRIEBAUER (DIRECTOR - R&D). IT COULD NOT BE DETERMINED WHICH CUSTOMER THE DEVICE BELONGED TO. REFER TO THE ATTACHED EMAIL "FW ENDSNORZ PHOTOS" FOR THE INSPECTION RESULTS. ROOT CAUSE DESCRIPTION. REFER TO THE ATTACHED EMAIL "FW ENDSNORZ PHOTOS" FOR THE ROOT CAUSE. MANUFACTURER REFERENCE: (B)(4).
CORRECTED: G3, H6. MANUFACTURER REFERENCE: (B)(4).
IT WAS REPORTED THAT ONE OF THE BUMPS BROKE OFF THAT HOLDS THE ARMS ON THE ENDSNORZ APPLIANCE. THE DEVICE WAS DELIVERED AND FIRST USED BY THE PATIENT ON (B)(6) 2023. THE PATIENT FIRST EXPERIENCED THE ISSUE ON (B)(6) 2024 AND STOPPED USING THE DEVICE THAT DAY. THE DEVICE WAS CLEANED AND MAINTAINED WITH A TOOTHBRUSH AND SOFT SOAP. THE PATIENT IS CURRENTLY WEARING A NEW DEVICE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1919878 | ENDSNORZ SLEEP APPLIANCE | ANTI SNORING NIGHTGAURD | LRK | PRISMATIK DENTALCRAFT, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 48 YR | Unknown |