FDA Adverse Event Malfunction Summary report: N

X8000 LIGHTSOURCE

MDR report key: 1881267 · Received October 18, 2010

Report

Report Number
2936485-2010-00773
Event Type
Malfunction
Date Received
October 18, 2010
Date of Event
October 1, 2010
Report Date
October 1, 2010
Manufacturer
STRYKER ENDOSCOPY SAN JOSE
Product Code
FCW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT WAS RETURNED FOR INVESTIGATION. THE REPORTED FAILURE WAS PARTIALLY CONFIRMED AS THE E-3 ERROR WAS DUPLICATED. THE E-1 ERROR COULD NOT BE DUPLICATED. THE PRODUCT WAS SUBJECTED TO A SHAKE TEST TO SEE IF THERE WERE ANY LOOSE COMPONENTS INSIDE. THERE WERE NONE. THE PRODUCT WAS POWERED UP, THE DISPLAY WAS ACTIVATED, AND THE CORRECT SOFTWARE LOADED. STANDBY MODE BECAME ACTIVE AND THE BULB IGNITED AS SPECIFIED. AN E-3 ERROR MESSAGE APPEARED ON THE DISPLAY. THE POWER-UP SEQUENCE WAS REPEATED SEVERAL TIMES. AN E-3 ERROR MESSAGE APPEARED AFTER EACH CYCLE. FUNCTIONAL TESTING WAS PERFORMED ON THE PRODUCT AND INCLUDED THE FOLLOWING: STANDBY/RUN MODE CYCLING; VARIABILITY OF LIGHT INTENSITY; LIGHTCABLE/SCOPE DISCONNECT; LIGHTCABLE/JAW INTERACTION; BULB ACCESS DOOR CYCLING. THE VARIABILITY OF LIGHT INTENSITY TEST FAILED. ALL OTHER TESTS WERE SUCCESSFUL. A MEASUREMENT WAS TAKEN ON THE BULB VOLTAGE. THE MEASUREMENT WAS BELOW THE LOWER SPEC LIMIT. THE BULB FROM THE PRODUCT WAS REPLACED WITH A KNOWN GOOD TEST BULB AND THE POWER-UP SEQUENCE WAS REPEATED. NO E-3 ERROR MESSAGES WERE DISPLAYED. THE ROOT CAUSE OF THE REPORTED FAILURE WAS TRACED TO A DEFECTIVE BULB. IN SUM, THE CUSTOMER COMPLAINT WAS PARTIALLY CONFIRMED FOR THE E-3 ERROR ONLY. THE FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE UNIT EXPERIENCED BOTH AN E-1 AND E-3 ERROR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 X8000 LIGHTSOURCE LIGHTSOURCE FCW STRYKER ENDOSCOPY SAN JOSE

Patients

Seq Age Sex Outcome Treatment
1 UNK