X8000 LIGHTSOURCE
Report
- Report Number
- 2936485-2010-00773
- Event Type
- Malfunction
- Date Received
- October 18, 2010
- Date of Event
- October 1, 2010
- Report Date
- October 1, 2010
- Manufacturer
- STRYKER ENDOSCOPY SAN JOSE
- Product Code
- FCW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
THE PRODUCT WAS RETURNED FOR INVESTIGATION. THE REPORTED FAILURE WAS PARTIALLY CONFIRMED AS THE E-3 ERROR WAS DUPLICATED. THE E-1 ERROR COULD NOT BE DUPLICATED. THE PRODUCT WAS SUBJECTED TO A SHAKE TEST TO SEE IF THERE WERE ANY LOOSE COMPONENTS INSIDE. THERE WERE NONE. THE PRODUCT WAS POWERED UP, THE DISPLAY WAS ACTIVATED, AND THE CORRECT SOFTWARE LOADED. STANDBY MODE BECAME ACTIVE AND THE BULB IGNITED AS SPECIFIED. AN E-3 ERROR MESSAGE APPEARED ON THE DISPLAY. THE POWER-UP SEQUENCE WAS REPEATED SEVERAL TIMES. AN E-3 ERROR MESSAGE APPEARED AFTER EACH CYCLE. FUNCTIONAL TESTING WAS PERFORMED ON THE PRODUCT AND INCLUDED THE FOLLOWING: STANDBY/RUN MODE CYCLING; VARIABILITY OF LIGHT INTENSITY; LIGHTCABLE/SCOPE DISCONNECT; LIGHTCABLE/JAW INTERACTION; BULB ACCESS DOOR CYCLING. THE VARIABILITY OF LIGHT INTENSITY TEST FAILED. ALL OTHER TESTS WERE SUCCESSFUL. A MEASUREMENT WAS TAKEN ON THE BULB VOLTAGE. THE MEASUREMENT WAS BELOW THE LOWER SPEC LIMIT. THE BULB FROM THE PRODUCT WAS REPLACED WITH A KNOWN GOOD TEST BULB AND THE POWER-UP SEQUENCE WAS REPEATED. NO E-3 ERROR MESSAGES WERE DISPLAYED. THE ROOT CAUSE OF THE REPORTED FAILURE WAS TRACED TO A DEFECTIVE BULB. IN SUM, THE CUSTOMER COMPLAINT WAS PARTIALLY CONFIRMED FOR THE E-3 ERROR ONLY. THE FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.
IT WAS REPORTED THAT THE UNIT EXPERIENCED BOTH AN E-1 AND E-3 ERROR.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | X8000 LIGHTSOURCE | LIGHTSOURCE | FCW | STRYKER ENDOSCOPY SAN JOSE |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |