FDA Adverse Event Malfunction Summary report: N

OT ULTRALINK METER

MDR report key: 1880734 · Received October 25, 2010

Report

Report Number
2939301-2010-09333
Event Type
Malfunction
Date Received
October 25, 2010
Report Date
October 19, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE LAY USER/PATIENT'S METER HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS WITH THE FOLLOWING FINDINGS: THE METER INVOLVED IN THIS CASE HAS PASSED TESTING WITH NO FAULTS FOUND. IF ANY ADDITIONAL INFORMATION IS AVAILABLE, THE FDA WILL BE NOTIFIED IN A SECOND FOLLOW UP REPORT. AT THIS TIME, WE CONSIDER THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT; 510(K)# IS K073231.

Additional Manufacturer Narrative · 1

FOLLOW-UP #2 (SUBMISSION 09/21/2012)-DEVICE EVALUATION: LIFESCAN RECEIVED THE TEST STRIPS INVOLVED WITH THE COMPLAINT AND COMPLETED DEVICE EVALUATION ON (B)(4) 2010. THE RETURNED TEST STRIPS PASSED TESTING. INVESTIGATION DID NOT CONFIRM THE ALLEGED COMPLAINT.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT ON (B)(6) 2010, THE FIBER END FIRED STRAIGHT AT 32,437 JOULES. NO PATIENT INJURY WAS REPORTED. THE DEVICE WAS NOT RETURNED FOR EVALUATION.

Description of Event or Problem · 1

A PATIENT REPORTED BLOOD GLUCOSE RESULTS OF "40 MG/DL", "80 MG/DL" AND "250 MG/DL" WITH A LIFESCAN METER, PERFORMED WITHIN 20 MINUTES OF EACH OTHER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS EXCEEDS THE EXPECTED VALUE OF <= 20% AND/OR <= 20 MG/DL. THE ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WERE NO ALLEGATIONS OF HARM OR INJURY. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC.

Patients

Seq Age Sex Outcome Treatment
1