FDA Adverse Event Malfunction Summary report: N

FREESTYLE LITE

MDR report key: 1880705 · Received October 25, 2010

Report

Report Number
2954323-2010-01470
Event Type
Malfunction
Date Received
October 25, 2010
Date of Event
October 4, 2010
Report Date
March 15, 2011
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RETAINED TEST STRIP SAMPLES FROM THE SAME LOT REPORTED BY THE CUSTOMER (1009729) WERE TESTED WITH CONTROL SOLUTION INSTEAD. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED. THIS IS A FINAL REPORT.

Additional Manufacturer Narrative · 1

THIS REPORT CORRECTS THE FOLLOW-UP SUBMITTED ON 2/22/2011 WHICH STATED THAT RETAIN TESTING WAS PERFORMED ON THE REPORTED STRIP LOT (1009729). RETAIN TESTING WAS NOT PERFORMED ON THE REPORTED LOT. THE METER WAS RETURNED AND INVESTIGATED. THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED. ALL TEST RESULTS WERE WITHIN RANGE SPECIFICATION. THE READINGS THE CUSTOMER REPORTED WERE FOUND IN THE METER MEMORY. THIS IS A FINAL REPORT.

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING ERRATIC READINGS ON THEIR ADC BLOOD GLUCOSE MONITOR. CUSTOMER REPORTED RECEIVING READINGS OF 3.6 MMOL/L AND 16.9 MMOL/L WITHIN 10 MINUTES. THE RESULTS WHEN PLOTTED ON A PARKES ERROR GRID FELL INTO THE "C" ZONE SHOWING THE DIFFERENCE IN VALUES TO BE CLINICALLY SIGNIFICANT. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE LITE BLOOD GLUCOSE MONITORING SYSTEM NBW 1009729

Patients

Seq Age Sex Outcome Treatment
1