FDA Adverse Event Other Summary report: N

NOVA MAX GLUCOSE MONITOR

MDR report key: 1880461 · Received October 8, 2010

Report

Report Number
3004193489-2010-00223
Event Type
Other
Date Received
October 8, 2010
Report Date
October 8, 2010
Manufacturer
NOVA BIOMEDICAL CORP.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

NOVA BIOMEDICAL AWAITS THE RETURN OF THE DEVICE FOR EVALUATION. SHOULD ANY SIGNIFICANT FINDINGS BE A RESULT OF THAT INVESTIGATION, A FOLLOW-UP REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED TO NOVA BIOMEDICAL THAT A CONSUMER WHILE ON VACATION, DROVE HIMSELF TO THE HOSPITAL BASED ON A HIGHER THAN EXPECTED RESULT OF "HI" (GREATER THAN 600 MG/DL) ON HIS BLOOD GLUCOSE METER. ACCORDING TO THE CONSUMER, WHEN THE EMERGENCY ROOM NURSE TESTED HIS BLOOD GLUCOSE ON THEIR UNKNOWN METER, GETTING AN UNKNOWN LOW RESULT. THE CONSUMER WAS TREATED WITH EMERGENT FOOD INTAKE TO RAISE HIS BLOOD SUGAR LEVEL. DURING THE CALL TO CUSTOMER SUPPORT, IT WAS REVEALED THAT THE CONSUMER HAS NEVER PERFORMED A CONTROL SOLUTION TEST ON TEST STRIPS TO CHECK THEIR INTEGRITY BEFORE USE AS INSTRUCTED IN OUR DIRECTIONS FOR USE. THE CONSUMER WAS EDUCATED ON THESE DIRECTIONS FOR USE AT THE TIME OF CALL. THE METER WILL BE RETURNED FOR EVALUATION, HOWEVER, THE TEST STRIPS WERE USED AND DID NOT HAVE ANY LEFT TO SEND BACK FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 NOVA MAX GLUCOSE MONITOR GLUCOSE MONITOR NBW NOVA BIOMEDICAL CORP. NA UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 UNK Required Intervention