FDA Adverse Event Other Summary report: N

NOVA MAX GLUCOSE MONITOR

MDR report key: 1880460 · Received October 8, 2010

Report

Report Number
3004193489-2010-00222
Event Type
Other
Date Received
October 8, 2010
Report Date
October 8, 2010
Manufacturer
NOVA BIOMEDICAL CORP.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

NOVA BIOMEDICAL AWAITS THE RETURN OF THE DEVICE FOR EVALUATION. SHOULD ANY SIGNIFICANT FINDINGS BE A RESULT OF THAT INVESTIGATION, A FOLLOW-UP REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED TO NOVA BIOMEDICAL THAT SEVERAL WEEKS AGO, THE CONSUMER CALLED EMERGENCY SERVICES BASED ON A HIGHER THAN EXPECTED RESULT OF 340 MG/DL ON THEIR BLOOD GLUCOSE METER. WHEN THE EMTS ARRIVED THEY TESTED THE CONSUMER GETTING A RESULT OF 32 MG/DL ON THEIR UNKNOWN BLOOD GLUCOSE METER. THE CONSUMER WAS TREATED WITH EMERGENT FOOD INTAKE TO RAISE HIS BLOOD GLUCOSE LEVEL. DURING THE CALL TO CUSTOMER SUPPORT, IT WAS REVEALED THAT THE CONSUMER HAS NEVER PERFORMED A CONTROL SOLUTION TEST ON TEST STRIPS TO CHECK THEIR INTEGRITY BEFORE USE AS INSTRUCTED IN OUR DIRECTIONS FOR USE. THE CONSUMER WAS EDUCATED ON THESE DIRECTIONS FOR USE AT THE TIME OF CALL. THE METER AND TEST STRIPS WILL BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 NOVA MAX GLUCOSE MONITOR GLUCOSE MONITOR NBW NOVA BIOMEDICAL CORP. NA 1020210181

Patients

Seq Age Sex Outcome Treatment
1 UNK Required Intervention