FDA Adverse Event Malfunction Summary report: N

ANALYTICAL E MODULE

MDR report key: 1880380 · Received October 22, 2010

Report

Report Number
1823260-2010-06336
Event Type
Malfunction
Date Received
October 22, 2010
Date of Event
October 7, 2010
Report Date
November 19, 2010
Manufacturer
ROCHE DIAGNOSTICS CORPORATION
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

PATIENT SAMPLE 1 RESULTS ARE BEING CORRECTED. PATIENT SAMPLE 1 INITIAL TSH RESULT WAS 0.722 AND THE REPEAT RESULT WAS 6.400. PATIENT SAMPLE 4, REPEAT RESULT IS BEING CORRECTED. THE RESULT SHOULD BE 60.510.

Description of Event or Problem · 1

THE USER EXPERIENCED ANALYZER ALARMS AND RECEIVED QUESTIONABLE RESULTS FOR PATIENT SAMPLES. OF THE DATA PROVIDED, THE RESULTS FOR 10 PATIENT SAMPLES WERE DISCREPANT. THE REPEAT RESULTS WERE GENERATED FROM MULTIPLE ANALYZERS FROM THE SAME CORE MODULE. THE SERIAL NUMBERS WERE (B)(4). THE UNIT OF MEASURE FOR TSH (THYROID-STIMULATING HORMONE, THYROTROPIN) WAS UIU/ML AND FOR FT4 (FREE THYROXINE) WAS PMOL/L. PATIENT SAMPLE 1 INITIAL TSH RESULT WAS 6.400 AND THE REPEAT RESULT WAS 0.722. PATIENT SAMPLE 2 FROM A (B)(6) FEMALE, INITIAL TSH RESULT WAS <0.006 AND THE REPEAT RESULT WAS 0.352. PATIENT SAMPLE 3 FROM A (B)(6) FEMALE, INITIAL TSH RESULT WAS 0.479 AND THE REPEAT RESULT WAS 1.660. PATIENT SAMPLE 4 FROM A (B)(6) FEMALE, INITIAL TSH RESULT WAS 4.260 AND THE REPEAT RESULT WAS 60.810. PATIENT SAMPLE 5 FROM AN (B)(6) MALE, INITIAL FREE T4 RESULT WAS 0.96 AND THE REPEAT RESULT WAS 1.16. PATIENT SAMPLE 6 FROM A (B)(6) FEMALE, INITIAL TSH RESULT WAS <0.006 AND THE REPEAT RESULT WAS 0.016. PATIENT SAMPLE 7 FROM A (B)(6) FEMALE, INITIAL TSH RESULT WAS <0.006 AND THE REPEAT RESULT WAS 0.247. PATIENT SAMPLE 8 FROM A (B)(6) FEMALE, INITIAL TSH RESULT WAS <0.006 AND THE REPEAT RESULT WAS 0.492. PATIENT SAMPLE 9 FROM A (B)(6) FEMALE, INITIAL TSH RESULT WAS <0.006 AND THE REPEAT RESULT WAS 0.108. PATIENT SAMPLE 10 INITIAL TSH RESULT WAS 0.829 AND THE REPEAT RESULT WAS 10.580. NONE OF THE ERRONEOUS RESULTS WERE REPORTED AND NO PATIENTS WERE ADVERSELY AFFECTED. THE TSH REAGENT LOT NUMBER WAS 15879701 AND THE FT4 REAGENT LOT NUMBER WAS 15767701. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE SYSTEM WAS NOT COMPLETELY PRIMED CAUSING A FLUIDICS FAILURE AND THERE WAS A LOOSE TUBING CONNECTION. HE PRIMED THE REAGENT, ADJUSTED THE SIPPER AND TIGHTENED THE TUBING CONNECTION. TO VERIFY THE ANALYZER OPERATION, HE PERFORMED SEVERAL SYSTEM PRIMES AND THE USER RAN QUALITY CONTROL WITH RESULTS WITHIN SPECIFICATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL E MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS CORPORATION NA NA

Patients

Seq Age Sex Outcome Treatment
1 057 YR