BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BARCO

    MDR report key: 18796475 · Received February 28, 2024

    Report

    Report Number
    3004455125-2024-00008
    Event Type
    Malfunction
    Date Received
    February 28, 2024
    Date of Event
    March 9, 2022
    Report Date
    February 14, 2024
    Manufacturer
    BARCO NV
    Product Code
    DXJ
    PMA / PMN Number
    K173381
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    UK
    Reporter Occupation
    OTHER

    Narratives

    Description of Event or Problem · 0

    REPORTED FAILURE: PROBLEM IN OSLO INTERVENTION OR7 - HYBRID OR. ALL SOURCES HAD DISAPPEARED FROM THE SCREEN. WE DID A REMOTE LOGIN AND COULD NOT REACH NMS. PC AND NMS SERVICE RESTARTED A FEW TIMES, NO LUCK. ALL OTHER VLANS ON THE SWITCH UNAFFECTED AND ALL OTHER NMS FULLY FUNCTIONAL. NMS UNINSTALLED, RENAMED THE PROGRAMME DATA AND DELETED THE PROGRAMME FILES AND THEN A NEW INSTALL OF NMS. AFTER RE-INSTALL, RECONFIGURATION OF NMS AND RE-LICENSING NMS WAS WORKING AGAIN. THIS WAS VERY UNFORTUNATE AS THE PATIENT WAS ALREADY ON THE TABLE AND READY TO START THE OPERATION THIS MORNING. THE OPERATION HAD TO BE DELAYED BY 35 MINUTES UNTIL I HAD THE SYSTEM REPAIRED. LUCKILY WE GOT IT BACK WORKING.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    451310 BARCO NEXXISOR, NMS DXJ BARCO NV NEXXISOR NMS

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown