FDA Adverse Event Malfunction Summary report: N

NEXTAR AUGMENTED REALITY NAVIGATION SYSTEM

MDR report key: 18778221 · Received February 23, 2024

Report

Report Number
MW5151929
Event Type
Malfunction
Date Received
February 23, 2024
Report Date
January 25, 2024
Manufacturer
MEDACTA USA, INC.
Product Code
OLO
Product Problem
Yes
Report Source
Voluntary report
Reporter Occupation
UNKNOWN
Health Professional
*

Narratives

Description of Event or Problem · 0

NEXTAR SPINE SYSTEM IS INACCURATE. DOES NOT REGISTER CORRECTLY WITH CT SCANS AS ADVERTISED. THE SYSTEM DOES NOT WORK FOR MANY CT SCAN SETTINGS. THE SALES TEAM IS ACTIVELY MISLEADING SPINE SURGEONS. THE SYSTEM IS NOT ACCURATE AS ADVERTISED, THE SYSTEM SHAKES DURING USE SO PREVENTS ACCURATE TRACKING AND GUIDANCE. MY SURGEON HAD NUMEROUS SURGERIES DELAYED AND INSTRUMENTS FAIL DURING SURGERY AND THE COMPANY DID NOT PROPERLY HANDLE THE COMPLAINT. THE COMPANY LAUNCHED A SYSTEM THAT DOESN'T WORK AND IS COVERING UP FAILURES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2001636 NEXTAR AUGMENTED REALITY NAVIGATION SYSTEM ORTHOPEDIC STEREOTAXIC INSTRUMENT OLO MEDACTA USA, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown