FDA Adverse Event Malfunction Summary report: N

LANCET-100

MDR report key: 18769487 · Received February 23, 2024

Report

Report Number
1000113657-2024-00081
Event Type
Malfunction
Date Received
February 23, 2024
Date of Event
January 29, 2024
Report Date
March 28, 2024
Manufacturer
TRIVIDIA HEALTH INC
Product Code
QRK
UDI-DI
021292004484
PMA / PMN Number
K220475
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

INTERNAL REPORT REFERENCE NUMBER: (B)(4). 1 BOX TRUE PLUS LANCETS WERE RETURNED - UNABLE TO SHIP RETURNED PRODUCT TO THE MANUFACTURER, DUE TO BIOHAZARD. SCRAP RETURNED PRODUCT. MANUFACTURER CONTACTED CUSTOMER IN A FOLLOW-UP CALL ON (B)(6) 2024 TO ENSURE THE REPLACEMENT PRODUCTS RESOLVED THE INITIAL CONCERN - ABLE TO ESTABLISH CONTACT WITH CUSTOMER WHO STATED REPLACEMENT PRODUCTS RESOLVED INITIAL CONCERN.

Additional Manufacturer Narrative · 0

SECTIONS WITH ADDITIONAL INFORMATION AS OF; 28-MAR-2024. H10: COMPLAINT WAS FORWARDED TO SUPPLIER QUALITY BASED ON COMPLAINT'S DESCRIPTION FOR INVESTIGATIONS. CUSTOMER RETURNED USED LANCETS, CAP HAS BEEN TWISTED OFF AND PLUGGED BACK ON, UNABLE TO SHIP TO THE MANUFACTURER DUE TO NEEDLE EXPOSED. SCRAP RETURNED PRODUCT. INTERNAL EVALUATION HAS BEEN COMPLETED BY THE MANUFACTURER. NO ABNORMALITIES OBSERVED WITH RETENTION SAMPLES AND DHR. ADDED MOST LIKELY UNDERLYING ROOT CAUSE ONTO CASE. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-009: USE ERROR CAUSED OR CONTRIBUTED TO EVENT

Description of Event or Problem · 0

CONSUMER REPORTED COMPLAINT FOR THE TRUEPLUS LANCETS. CUSTOMER STATED THAT SOME OF THE 33G LANCETS WERE BENDING WHEN SHE IS RECAPPING. CUSTOMER ADVISED THAT SHE IS TWISTING THE CAP AND THEN PULLING THE TOP PORTION OFF BUT THAT WHEN SHE TRIES TO "RECAP" THE NEEDLES, THEY ARE ALL BENDING. CUSTOMER STATED THAT ON THE BACK OF THE BOX OF LANCETS IT SAYS HOW THE NEEDLE SHOULD BE RECAPPED. CUSTOMER STATED THAT THE NEEDLES ARE POOR QUALITY AS THEY SHOULD NOT BE BENDING. CUSTOMER HAS BEEN USING THE PRODUCT FOR A FEW WEEKS. THE CUSTOMER FEELS WELL AND DID NOT REPORT ANY SYMPTOMS. NO MEDICAL ATTENTION ASSOCIATED WITH THE USE OF THE PRODUCT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
114616 LANCET-100 LANCET, BLOOD QRK TRIVIDIA HEALTH INC LCT, TP NPD 33G 100CT50/CASE MULTICOLOR 230327NM 021292004484

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown