LANCET-100
Report
- Report Number
- 1000113657-2024-00081
- Event Type
- Malfunction
- Date Received
- February 23, 2024
- Date of Event
- January 29, 2024
- Report Date
- March 28, 2024
- Manufacturer
- TRIVIDIA HEALTH INC
- Product Code
- QRK
- UDI-DI
- 021292004484
- PMA / PMN Number
- K220475
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
INTERNAL REPORT REFERENCE NUMBER: (B)(4). 1 BOX TRUE PLUS LANCETS WERE RETURNED - UNABLE TO SHIP RETURNED PRODUCT TO THE MANUFACTURER, DUE TO BIOHAZARD. SCRAP RETURNED PRODUCT. MANUFACTURER CONTACTED CUSTOMER IN A FOLLOW-UP CALL ON (B)(6) 2024 TO ENSURE THE REPLACEMENT PRODUCTS RESOLVED THE INITIAL CONCERN - ABLE TO ESTABLISH CONTACT WITH CUSTOMER WHO STATED REPLACEMENT PRODUCTS RESOLVED INITIAL CONCERN.
SECTIONS WITH ADDITIONAL INFORMATION AS OF; 28-MAR-2024. H10: COMPLAINT WAS FORWARDED TO SUPPLIER QUALITY BASED ON COMPLAINT'S DESCRIPTION FOR INVESTIGATIONS. CUSTOMER RETURNED USED LANCETS, CAP HAS BEEN TWISTED OFF AND PLUGGED BACK ON, UNABLE TO SHIP TO THE MANUFACTURER DUE TO NEEDLE EXPOSED. SCRAP RETURNED PRODUCT. INTERNAL EVALUATION HAS BEEN COMPLETED BY THE MANUFACTURER. NO ABNORMALITIES OBSERVED WITH RETENTION SAMPLES AND DHR. ADDED MOST LIKELY UNDERLYING ROOT CAUSE ONTO CASE. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-009: USE ERROR CAUSED OR CONTRIBUTED TO EVENT
CONSUMER REPORTED COMPLAINT FOR THE TRUEPLUS LANCETS. CUSTOMER STATED THAT SOME OF THE 33G LANCETS WERE BENDING WHEN SHE IS RECAPPING. CUSTOMER ADVISED THAT SHE IS TWISTING THE CAP AND THEN PULLING THE TOP PORTION OFF BUT THAT WHEN SHE TRIES TO "RECAP" THE NEEDLES, THEY ARE ALL BENDING. CUSTOMER STATED THAT ON THE BACK OF THE BOX OF LANCETS IT SAYS HOW THE NEEDLE SHOULD BE RECAPPED. CUSTOMER STATED THAT THE NEEDLES ARE POOR QUALITY AS THEY SHOULD NOT BE BENDING. CUSTOMER HAS BEEN USING THE PRODUCT FOR A FEW WEEKS. THE CUSTOMER FEELS WELL AND DID NOT REPORT ANY SYMPTOMS. NO MEDICAL ATTENTION ASSOCIATED WITH THE USE OF THE PRODUCT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 114616 | LANCET-100 | LANCET, BLOOD | QRK | TRIVIDIA HEALTH INC | LCT, TP NPD 33G 100CT50/CASE MULTICOLOR | 230327NM | 021292004484 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |