FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX - EMS DEFIBRILLATOR

MDR report key: 1874364 · Received October 11, 2010

Report

Report Number
1218950-2010-01911
Event Type
Malfunction
Date Received
October 11, 2010
Report Date
September 13, 2010
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THIS UNIT UNEXPECTEDLY POWER CYCLED. A PHILIPS FIELD SVC ENGINEER WENT TO THE CUSTOMER SITE. THE REPORTED FAILURE COULD NOT BE RECREATED. AT THE DISCRETION OF THE FSE THE BATTERY PCA WAS REPLACED. THE UNIT PASSED ALL POST-SERVICING TESTING AND REMAINS AT THE CUSTOMER SITE. BASED ON THE CUSTOMER'S REPORT, WE WILL CONSIDER THIS A FAILURE. WE CANNOT DETERMINE THE CAUSE AS THE FAILURE COULD NOT BE RECREATED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THIS UNIT UNEXPECTEDLY POWER CYCLED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX - EMS DEFIBRILLATOR MKJ PHILIPS HEALTHCARE M3536A

Patients

Seq Age Sex Outcome Treatment
1