FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 1874356
·
Received October 11, 2010
Report
- Report Number
- 1218950-2010-01901
- Event Type
- Malfunction
- Date Received
- October 11, 2010
- Report Date
- September 11, 2010
- Manufacturer
- PHILIPS HEALTHCARE
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THAT THE UNIT SHOWED THE ERROR 10003 [SYSTEM FAILURE CYCLE POWER]. THE PHILIPS CUSTOMER SERVICE CENTER LOCALIZED THIS ISSUE TO THE EXTERNAL DATA CARD BEING FULL. THE CUSTOMER RESOLVED THE ISSUE BY REMOVING THE DATA CARD AND CYCLING THE POWER.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE UNIT SHOWED THE ERROR 10003 [SYSTEM FAILURE CYCLE POWER].
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEART START XL | MKJ | PHILIPS HEALTHCARE | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |