FDA Adverse Event Malfunction Summary report: N

CELL-DYN EMERALD DILUENT

MDR report key: 1874332 · Received October 19, 2010

Report

Report Number
2919069-2010-00488
Event Type
Malfunction
Date Received
October 19, 2010
Report Date
September 24, 2010
Manufacturer
ABBOTT DIAGNOSTICS DIVISION
Product Code
GKZ
PMA / PMN Number
K081495
Removal / Correction Number
2919069-10/5/10-006-R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
SERVICE PERSONNEL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CAUSE OF THE CELL-DYN EMERALD REAGENT BARCODE READ ERROR UPON INSTALLATION OF THE REAGENT IS DUE TO A MANUFACTURING ERROR. A PRODUCT RECALL LETTER WAS ISSUED INSTRUCTING CELL-DYN EMERALD CUSTOMERS WHO RECEIVED CELL-DYN EMERALD DILUENT LOT 4350 TO ENTER A NEW SERIAL NUMBER AND VERIFICATION KEY TO RUN THE ANALYZER. AN INVESTIGATION IS IN PROCESS.

Description of Event or Problem · 1

THE ABBOTT FIELD SERVICE REPRESENTATIVE STATED THE LABEL ON A CELL-DYN EMERALD DILUENT BOTTLE SCANNED AS 10 ML INSTEAD OF 10,000 ML. THE CUSTOMER MANUALLY ENTERED A NEW SERIAL NUMBER AND VERIFICATION KEY TO RESOLVE THE ISSUE. THERE WAS NO ADVERSE IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CELL-DYN EMERALD DILUENT DILUENT REAGENT FOR USE ON THE CELL-DYN EMERALD ANALYZER GKZ ABBOTT DIAGNOSTICS DIVISION 4350

Patients

Seq Age Sex Outcome Treatment
1 CELL-DYN EMERALD LN 9H39-01 SN (B)(4)