FDA Adverse Event Malfunction Summary report: N

ANALYTICAL P MODULE

MDR report key: 1874328 · Received October 19, 2010

Report

Report Number
1823260-2010-06210
Event Type
Malfunction
Date Received
October 19, 2010
Date of Event
September 30, 2010
Report Date
December 22, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. THE FIELD SERVICE REPRESENTATIVE ADDED AN ADDITIONAL CELL WASH TO OCCUR ON THE ANALYZER BEFORE MAGNESIUM MEASUREMENT. SINCE THEN NO FURTHER ERRONEOUS RESULTS HAVE BEEN REPORTED BY THE CUSTOMER. NO PATIENTS WERE INVOLVED IN THIS CASE.

Description of Event or Problem · 1

THE USER RECEIVED QUESTIONABLE RESULTS FOR PHENOBARBITAL (PHNO) AND PHENYTOIN (PHNY) ON THE ANALYTICAL P MODULE FOR TWO DIFFERENT SAMPLES COLLECTED FROM THE SAME PATIENT. ALL RESULTS REPORTED IN UG/ML. PATIENT 1, SAMPLE 1. THE ORIGINAL PHNO RESULT WAS 140.10. THE ORIGINAL PHNY RESULT WAS 142.73. BOTH RESULTS WERE ACCOMPANIED BY DATA FLAGS AND WERE REPORTED OUTSIDE THE LABORATORY. THE SAMPLE WAS REPEATED WITH DILUTION WHICH YIELDED A PHNO RESULT OF 233.5 AND A PHNY RESULT OF 179.04. THESE RESULTS WERE ACCOMPANIED BY DATA FLAGS. ON (B)(6) 2010, THE USER REPEATED THE SAMPLE A THIRD TIME WITHOUT DILUTION WHICH YIELDED A PHNO RESULT OF 17.11 AND A PHNY RESULT OF 22.14. PATIENT 1, SAMPLE 2. THE ORIGINAL PHNO RESULT WAS 142.34. THE ORIGINAL PHNY RESULT WAS 130.24. BOTH RESULTS WERE ACCOMPANIED BY DATA FLAGS AND WERE REPORTED OUTSIDE THE LABORATORY. THE SAMPLE WAS REPEATED WITH DILUTION WHICH YIELDED A PHNO RESULT OF 235.96 AND A PHNY RESULT OF 174.24. THESE RESULTS WERE ACCOMPANIED BY DATA FLAGS. ON (B)(6) 2010, THE USER REPEATED THE SAMPLE A THIRD TIME WITHOUT DILUTION WHICH YIELDED A PHNO RESULT OF 17.44 AND A PHNY RESULT OF 21.90. THE USER COLLECTED A THIRD SAMPLE FROM THE PATIENT ON (B)(6) 2010 FOR FINAL RESULT COMPARISON FOR PHNO AND PHNY. THIS SAMPLE YIELDED A PHNO RESULT OF 18.22 AND A PHNY RESULT OF 20.42. THE USER SAID THE PHNO AND PHNY RESULTS FROM THE THIRD REPEATS FOR SAMPLES 1 AND 2, ALONG WITH THE RESULTS FROM THE THIRD SAMPLE WERE CONSISTENT WITH THE PATIENT'S DIAGNOSIS. THE REPEAT PHNO RESULT OF 17.11 AND PHNY RESULT OF 22.14 FROM SAMPLE 1 AND THE REPEAT PHNO RESULT OF 17.44 AND PHNY RESULT OF 21.90 FROM SAMPLE 2 WERE USED AS THE CORRECTED RESULTS FOR THIS PATIENT. THE USER SAID THERE WAS NO CHANGE IN PATIENT TREATMENT OR HARM TO THE PATIENT AS A RESULT OF THIS EVENT. THE REAGENT LOT NUMBER FOR PHNO WAS 14455800. THE REAGENT LOT NUMBER FOR PHNY WAS 14459200. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE CAUSE WAS THE R2 AND SAMPLE WASH STATIONS OVERFLOWING. HE REMOVED A CLOT FROM THE SAMPLE WASTE LINE AND A SCREW FROM INSIDE THE R2 WASH STATION. PERFORMANCE TESTS WERE RUN WHICH WERE ACCEPTABLE.

Description of Event or Problem · 1

THE USER RECEIVED QUESTIONABLE MAGNESIUM RESULTS FOR THREE SAMPLES FROM A "DIGITAL SURVEY" WHICH WAS TESTED TWO TO THREE TIMES PER YEAR. OF THE DATA PROVIDED, THE RESULTS FOR TWO OF THE SAMPLES WERE DISCREPANT. ALL RESULTS ARE IN MG/DL. SAMPLE 1 ORIGINAL RESULT WAS 3.1 AND THE REPEAT RESULT WAS 1.8. SAMPLE 2 ORIGINAL RESULT WAS 2.9 AND THE REPEAT RESULT WAS 1.4. NO DATA FOR PATIENT SAMPLES WAS AVAILABLE. NO ADVERSE EVENTS WERE ALLEGED REGARDING THE DISCREPANCIES. THE MAGNESIUM REAGENT LOT NUMBER WAS NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THERE WAS RESIDUE IN THE REACTION CELLS CAUSING A MEASUREMENT SYSTEM ERROR. HE SET UP THE SYSTEM WITH CLEANING SEQUENCES TO CLEAN THE CELLS AFTER URINE SAMPLES ARE RUN. TO VERIFY THE ANALYZER OPERATION, THE USER RAN CALIBRATION AND QUALITY CONTROL WITH RESULTS WITHIN SPECIFICATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL P MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1