FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 18741063 · Received February 20, 2024

Report

Report Number
3013756811-2024-23640
Event Type
Malfunction
Date Received
February 20, 2024
Date of Event
January 26, 2024
Report Date
February 20, 2024
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000091
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PER TANDEM USER GUIDE: "THE CARTRIDGE IS INDICATED AS A RESERVOIR FOR THE DELIVERY OF RAPID-ACTING INSULIN WITH THE T:SLIM PUMP. HUMALOG® AND NOVOLOG® HAVE BEEN TESTED BY TANDEM DIABETES CARE, INC. AND FOUND TO BE SAFE FOR USE IN THE T:SLIM PUMP. HUMALOG® WAS TESTED FOR UP TO 48 HOURS AS LABELED, NOVOLOG® WAS TESTED FOR UP TO 72 HOURS." THE TANDEM PUMP USER GUIDE INSTRUCTS THE USER TO REMOVE ANY RESIDUAL AIR FROM THE CARTRIDGE.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE INSULIN GAUGE WAS INACCURATE AND STATIC. REPORTEDLY, THE CUSTOMER USED THE CARTRIDGE BEYOND LABELING AND DID NOT PERFORM THE AIR REMOVAL STEP CORRECTLY. CUSTOMER CONTINUED TO USE THE EXISTING CARTRIDGE. THERE WAS NO ADVERSE IMPACT TO CUSTOMER¿S BLOOD GLUCOSE LEVEL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
377638 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 W1173122 00389152000091

Patients

Seq Age Sex Outcome Treatment
1 58 YR Female INSULIN TYPE: HUMALOGINFUSION SET: AUTOSOFT 90