FDA Adverse Event Malfunction Summary report: N

HAMILTON MEDICAL AG

MDR report key: 18736653 · Received February 20, 2024

Report

Report Number
3001421318-2023-41981
Event Type
Malfunction
Date Received
February 20, 2024
Date of Event
December 4, 2022
Report Date
February 19, 2024
Manufacturer
HAMILTON MEDICAL AG
Product Code
CBK
UDI-DI
00730002856789
PMA / PMN Number
K121225
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE COMPLAINT HAS BEEN REOPENED AND REVIEWED ACCORDING TO FDA FORM 483 INSPECTIONAL OBSERVATION EMS #2, EOBS2 FROM THE FDA INSPECTION CONDUCTED BETWEEN JULY 17 TO JULY 21, 2022 AT THE EMS AND BONADUZ SITES. A DETAILED INVESTIGATION WAS PERFORMED BY AN EXPERT FROM THE TECHNICAL SERVICE: NO FURTHER INVESTIGATION OR CORRECTION WILL BE PERFORMED EXCEPT THOSE MENTIONED ABOVE. IN FUTURE HAMILTON MEDICAL AG WILL REPORT AN EVENT SIMILAR TO THIS ISSUE AS IT WILL BE DEEMED A REPORTABLE EVENT. THE ALLEGATION IN THIS COMPLAINT WAS CONFIRMED TO BE A COMPLAINT. WITH THIS INVESTIGATION IT HAS BEEN CONFIRMED THAT THE DEVICE FAILED TO MEET ITS SPECIFICATIONS AT THE TIME OF THE EVENT WHILE THE VENTILATOR WAS PREPARED FOR USE. THE ROOT CAUSE WAS DETERMINED TO BE THE END OF LIFE OF THE DEVICE. IN CONSEQUENCE THE DEFECTIVE FRONT TOUCH DISPLAY WAS REPLACED. THERE WAS NO REPORTED PATIENT OR USER HARM.

Description of Event or Problem · 0

DEAR MILAD, A CUSTOMER HAS A PROBLEM WITH A C2 DISPLAY FRONT COMPLETE P.N. 160362: TOUCH DOESN'T WORK. BELINSON B.R. ILAN OFMAN BEPEX LTD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
397349 HAMILTON MEDICAL AG HAMILTON-C2 CBK HAMILTON MEDICAL AG HAMILTON-C2 00730002856789

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown