FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 1873154 · Received October 18, 2010

Report

Report Number
2050012-2010-00990
Event Type
Malfunction
Date Received
October 18, 2010
Date of Event
September 15, 2010
Report Date
October 18, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC HAD BEEN RUNNING WITHIN +/- 2SD PRIOR TO THE EVENT. WHILE WORKING WITH BCI HOTLINE, THE CUSTOMER DISCOVERED THE GLUCOSE REAGENT VOLUME WAS LOW AND DECIDED TO CHANGE TO A NEW CARTRIDGE. AFTER CHANGING THE REAGENT TO A FRESH CARTRIDGE, THE CUSTOMER RAN A SUCCESSFUL PRECISION RUN AND QC WAS RECOVERING ON THE ESTABLISHED MEAN. SERVICE CALL WAS NOT REQUESTED OR INITIATED. THE ROOT CAUSE APPEARS TO BE THE REAGENT CARTRIDGE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO TWO GLUCOSE (GLU) RESULTS GENERATED BY UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM THAT EXHIBITED FALSE LOW RESULTS WHEN RUN IN DUPLICATE. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE OTHER PATIENT RESULTS WERE REPORTED. THERE WAS NO EFFECT TO THE PATIENTS OR TO THE USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMSTRY ANALYZER JJE BECKMAN COULTER, INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1