FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 1871765 · Received October 15, 2010

Report

Report Number
2939301-2010-09132
Event Type
Malfunction
Date Received
October 15, 2010
Report Date
October 11, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT; 510(K)# IS K082590.

Additional Manufacturer Narrative · 1

(B)(4). THE LAY USER/PATIENT'S PRODUCT(S) HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS WITH THE FOLLOWING FINDINGS: THE METER INVOLVED IN THIS CASE FAILED TESTING. THE METER WAS FOUND TO HAVE CRACKED/BROKEN DISPLAY. IF ANY ADDITIONAL INFORMATION IS AVAILABLE, THE FDA WILL BE NOTIFIED IN A SECOND FOLLOW UP REPORT. AT THIS TIME, WE CONSIDER THIS MATTER CLOSED.

Description of Event or Problem · 1

THE LAY USER/PATIENT CONTACTED LIFESCAN ALLEGING THE METER HAS BLACK MARKS IN THE DISPLAY. THE ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WERE NO ALLEGATIONS OF HARM OR INJURY. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT.

Description of Event or Problem · 1

REFERENCE: MDR 1220063-2010-00040. PER TELEPHONE COMMUNICATION WITH DRAEGER MEDICAL REGARDING THE SUBMITTAL OF ADDITIONAL MDRS FOR EACH SERIAL NUMBER LISTED ON THE INITIAL MDR SUBMITTED, DRAEGER IS SUBMITTING THIS REPORT. IT WAS REPORTED THAT THE DISPLAY OF THE INFINITY DELTA PRESENTS ALEATORY DISFUNCTIONS. IT WAS ALSO REPORTED THAT ONCE THE MONITOR IS RUNNING, THE "MENU" AND "STAND BY" WINDOW SUDDENLY APPEAR AND THERE IS NO WAY TO GET OUT OF IT BY PRESSING ANY OTHER KEY UNTIL IT DISAPPEARS BY ITSELF. THERE ARE NO ERRORS FOUND (IN THE ERROR LIST) THAT COULD BE ASSOCIATED TO THIS IRREGULARITY PRESENT BY THE EQUIPMENT. THERE WAS NO PT INJURY REPORTED. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 3016101

Patients

Seq Age Sex Outcome Treatment
1