FDA Adverse Event Injury Summary report: N

THERMIGEN

MDR report key: 18707983 · Received February 14, 2024

Report

Report Number
3006404071-2024-00003
Event Type
Injury
Date Received
February 14, 2024
Date of Event
January 16, 2024
Report Date
February 14, 2024
Manufacturer
SPINESMITH HOLDINGS,LLC
Product Code
DWG
UDI-DI
00817771029044
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
501

Narratives

Additional Manufacturer Narrative · 0

INVESITGATION PLAN INCLUDES GETTING THE THERMIRF+ GENERATOR (SN# (B)(6)) INTO OUR FACILITIES TO INVESTIGATE THE UNIT. THE CUSTOMER HAS REQUESTED A LOANER GENERATOR IN THE MEAN WHILE TO PREVENT USE OF THE GENERATOR IN QUESTION. THE LOANER UNIT HAS MADE ITS WAY TO THE CUSTOMERS LOCATION. AS OF (B)(6) 2024, THE UNIT HAS NOT BEEN RECEIVED IN HOUSE. THERE HAS BEEN ATTEMPTS TO REACH OUT TO CUSTOMER TO GET THE STATUS OF THEIR THERMIRF+ GENERATOR. THE VP OF SALES IS WORKING ON GETTING A STATUS UPDATE OF THE THERMIRF+ GENERATOR LOCATION TO ENSURE IT GETS TO US FOR EVALUATION.

Description of Event or Problem · 0

ON 16JAN2024, CUSTOMER SUPPORT WAS NOTIFIED BY A SALES REPRESENTATIVE OF AN ADVERSE EVENT. CHETCO MEDICAL (ACCT #: (B)(4)) REPORTED A PATIENT THEY PERFORMED A THERMIVA TREATMENT HAD BURNS INSIDE HER VAGINA. THE THERMIVA TREATMENT WAS PERFORMED IN (B)(6) 2023. THE PATIENT REPORTED SHE FELT DISCOMFORT AFTER THE TREATMENT AND VISITED HER OBGYN IN (B)(6) 2023. THE PATIENT'S OBGYN INFORMED HER SHE HAD BURNS INSIDE HER VAGINA. THE CUSTOMER MENTIONED THEY WERE PERFORMING AGGRESSIVE TREATMENT DUE TO THE PATIENT'S URINARY INCONTINENCE. THE PATIENT ONLY HAD ONE THERMIVA TREATMENT IN (B)(6) WHEN IN (B)(6) HER OBGYN NOTIFIED HER OF THE BURN. THE CUSTOMER REPORTED IN (B)(6) THEY ARE PERFORMING PRP TREATMENTS FOR THE BURN ON THE PATIENT. THE CUSTOMER HAS NOT REPORTED ANY OTHER ISSUES WITH THE THERMIRF+ GENERATOR (SN #: (B)(6)). THE UNIT WAS REQUESTED FOR EVALUATION TO ENSURE IT IS FUNCTIONING AS NORMAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
787485 THERMIGEN THERMIRF+ GENERATOR DWG SPINESMITH HOLDINGS,LLC 00817771029044

Patients

Seq Age Sex Outcome Treatment
1 NA Female Required Intervention