FDA Adverse Event Malfunction Summary report: N

DREAMSTATION AUTO CPAP

MDR report key: 18705240 · Received February 14, 2024

Report

Report Number
2518422-2024-07389
Event Type
Malfunction
Date Received
February 14, 2024
Date of Event
January 30, 2024
Report Date
June 30, 2025
Manufacturer
RESPIRONICS, INC.
Product Code
BZD
PMA / PMN Number
K131982
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

H3 OTHER TEXT : DEVICE NOT RETURNED TO THE MANUFACTURER.

Additional Manufacturer Narrative · 0

THE MANUFACTURER RECEIVED INFORMATION ALLEGING AN ISSUE RELATED TO A DREAMSTATION AUTO CPAP DEVICE'S SOUND ABATEMENT FOAM. THE PATIENT HAS ALLEGED THE CORD WAS MELTED TO THE PLUG IN AND STILL BURNING AND SMOKE WAS ALSO OBSERVED. THERE WAS NO REPORT OF PATIENT HARM OR INJURY. THERE WAS NO MEDICAL INTERVENTION REQUIRED BY THE PATIENT. DURING INTERNAL AND EXTERNAL INSPECTION, THE MANUFACTURE FLIP LID SEAL OUTER RIM HAD UNKNOWN CONTAMINATION ON IT. DRY BOX SEAL TO THE WATER TANK WAS NOT SEATED PROPERLY. WATER TANK WAS NOT RETURNED WITH THE HUMIDIFIER. BROWN AND BLACK DUST LIKE CONTAMINATION AND SOME POTENTIAL HAIRS/FIBERS IN THE BOTTOM OF THE HUMIDIFIER ENCLOSURE. THE CONTAMINATION FOUND IN THE HUMIDIFIER ENCLOSURE ARE CONSIDERED NOT TO BE IN THE AIRPATH. THE SOURCE OF CONTAMINATION WAS MOST LIKELY EXTERNAL TO THE DEVICE. DURING EXTERNAL VISUAL INSPECTION FOUND NO EVIDENCE OF DAMAGE OR FAILURE. THE MANUFACTURE PERFORMED DREAMSTATION MODEM EVALUATION PROCEDURE USING EFT 3100509 (VER 06) DREAMSTATION MODEM ERROR LOG READER CONFIGURATION POD. DREAMSTATION MODEM ERROR LOG READER SHOWED 1 ERROR LOGGED (ID 0). ACCORDING TO THE DREAMSTATION MODEM EVALUATION PROCEDURE THIS IS NO ISSUE AND ERROR CAN BE IGNORED. THE MANUFACTURE WAS ABLE TO CONFIRM THE COMPLAINT. BOX:H HAS BEEN UPDATED.

Description of Event or Problem · 0

THE MANUFACTURER RECEIVED INFORMATION ALLEGING AN ISSUE RELATED TO A DREAMSTATION AUTO CPAP DEVICE'S SOUND ABATEMENT FOAM. THE PATIENT HAS ALLEGED THE CORD WAS MELTED TO THE PLUG IN AND STILL BURNING AND SMOKE WAS ALSO OBSERVED. THERE WAS NO REPORT OF PATIENT HARM OR INJURY. THERE WAS NO MEDICAL INTERVENTION REQUIRED BY THE PATIENT. THE MANUFACTURER'S INVESTIGATION IS ONGOING. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE MANUFACTURER'S INVESTIGATION IS COMPLETE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
529383 DREAMSTATION AUTO CPAP VENTILATOR, NON-CONTINUOUS (RESPIRATOR) BZD RESPIRONICS, INC. DSX500S11F

Patients

Seq Age Sex Outcome Treatment
1 68 YR Male