FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 1870026 · Received October 15, 2010

Report

Report Number
2939301-2010-09099
Event Type
Malfunction
Date Received
October 15, 2010
Report Date
October 12, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE LAY USER/PATIENT'S PRODUCT(S) HAS BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS WITH THE FOLLOWING FINDINGS: THE METER INVOLVED IN THIS CASE FAILED TESTING. THE METER WAS FOUND TO HAVE CRACKED/BROKEN DISPLAY. IF ANY ADDITIONAL INFORMATION IS AVAILABLE, THE FDA WILL BE NOTIFIED IN A SECOND FOLLOW UP REPORT. AT THIS TIME, WE CONSIDER THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT; 510 (K) IS K082590.

Description of Event or Problem · 1

REPORTER INDICATED A VNS PT HAD HIGH LEAD IMPEDANCE WITH DIAGNOSTICS TESTING. THE PT LATER HAD PROPHYLACTIC VNS GENERATOR REPLACEMENT ONLY, AND THE LEAD WAS NOT REPLACED. DEVICE DIAGNOSTICS WERE NORMAL WITH THE NEW GENERATOR AND RESIDENT LEAD. ALL FURTHER ATTEMPTS TO THE REPORTER FOR INFO HAVE BEEN UNSUCCESSFUL TO DATE. ALL ATTEMPTS TO HAVE THE EXPLANTED GENERATOR RETURNED FOR ANALYSIS HAVE ALSO BEEN UNSUCCESSFUL TO DATE.

Description of Event or Problem · 1

THE LAY USER/PATIENT CONTACTED LIFESCAN ALLEGING THE METER HAS BLACK MARKS IN THE DISPLAY. THE ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WERE NO ALLEGATIONS OF HARM OR INJURY. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 3016871

Patients

Seq Age Sex Outcome Treatment
1