FDA Adverse Event Malfunction Summary report: N

DAVINCI X

MDR report key: 18665127 · Received February 7, 2024

Report

Report Number
2955842-2024-11137
Event Type
Malfunction
Date Received
February 7, 2024
Date of Event
January 17, 2024
Report Date
March 20, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874115404
PMA / PMN Number
K171294
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INTUITIVE SURGICAL INC. (ISI) FIELD SERVICE ENGINEER (FSE) REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM) TO RESOLVE THE ISSUE . THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. A RETURN MATERIAL AUTHORIZATION (RMA) WAS ISSUED TO EVALUATE THE INTUITIVE SURGICAL, INC. (ISI) DEVICE. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE THE UNIVERSAL SURGICAL MANIPULATOR (USM) INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE REPORTED ISSUE WAS CONFIRMED AND REPLICATED. THE USM WAS TESTED ON AN IN-HOUSE SYSTEM IN NORMAL MODE, AND IT FAILED THE BACK DRIVE TEST WITH THE YAW BEING NOTED AS NOISY. THE USM WAS TESTED ON A TEST PLATFORM AND FAILED THE YAW CHIP ENCODER VIRTUAL ABSOLUTE (CVA) CHARACTERIZATION. THE YAW CVA FLAT FLEX CABLE (FFC) WAS REPLACED WITH A GOLD FFC AND THE USM PASSED THE CVA CHARACTERIZATION TEST. THE YAW CVA FFC WILL BE REPLACED AS A FIX.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED HYSTERECTOMY SURGICAL PROCEDURE, A CUSTOMER REPORTED THAT DURING USE SOMETIMES, THE UNIVERSAL SURGICAL MANIPULATOR (USM) 3 MOVEMENT SEAMED LIKE IT WAS PHYSICALLY BLOCKED, ESPECIALLY WHEN MOVING IT FROM THE SURGEON SIDE CART (SSC). THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO REPORTED INJURY.

Description of Event or Problem · 0

REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
809642 DAVINCI X PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380620-33 N/A 00886874115404

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES