PEN NDL 32G 4MM PRO 100 BOX 1200 US
Report
- Report Number
- 9616656-2024-05061
- Event Type
- Malfunction
- Date Received
- February 5, 2024
- Report Date
- April 30, 2024
- Manufacturer
- BECTON DICKNSON AND CO. - DUN LAOGHAIRE CO, IRELAND
- Product Code
- FMI
- UDI-DI
- 00382903205509
- PMA / PMN Number
- K212015
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
H3 OTHER TEXT : DEVICE NOT AVAILABLE.
ADDITIONAL INFORMATION WAS ADDED TO: G6, H2, H3, H6, H10 INVESTIGATION SUMMARY: NO SAMPLES (INCLUDING PHOTOS) WERE RETURNED THEREFORE THE COMPLAINT COULD NOT BE CONFIRMED AND THE ROOT CAUSE IS UNDETERMINED. THIS IS THE 6TH COMPLAINT FOR THE REPORTED LOT NUMBER. A REVIEW OF THE MANUFACTURING RECORDS WAS PERFORMED, AND NO NON-CONFORMANCES WERE RAISED IN ASSOCIATION WITH THIS TYPE OF EVENT FOR THIS LOT. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. IF SAMPLES ARE RECEIVED IN THE FUTURE THE COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION. BASED ON THE ABOVE, NO ADDITIONAL INVESTIGATION AND NO CORRECTIVE/PREVENTATIVE ACTION (CAPA) OR SITUATIONAL ANALYSIS (SA) IS REQUIRED AT THIS TIME.
CONSUMER REPORTED NEEDLE CLOG DURING INJECTION, STATED THAT THERE IS NO INSULIN FLOW. CONSUMER DOES NOT RE-USE. CONSUMER WAS RUDE, STARTED YELLING AND WOULD NOT ALLOW ME TO SPEAK. AFTER YELLING, SHE DISCONNECTED THE CALL. SHE REFUSED REPLACEMENT, STATED THAT SHE HAS PLENTY OF NEEDLES. CONSUMER ALSO REFUSED TO SEND SAMPLES. LOT #: 0231157. CATALOG #: 320550. DATE OF EVENT: UNKNOWN. SAMPLES: DISCARDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2091195 | PEN NDL 32G 4MM PRO 100 BOX 1200 US | NEEDLE, HYPODERMIC, SINGLE LUMEN | FMI | BECTON DICKNSON AND CO. - DUN LAOGHAIRE CO, IRELAND | 320550 | 0231157 | 00382903205509 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |