HOMECHOICE CYCLER-REFURBISHED
Report
- Report Number
- 1423500-2010-04323
- Event Type
- Malfunction
- Date Received
- October 12, 2010
- Date of Event
- September 18, 2010
- Report Date
- September 18, 2010
- Manufacturer
- BAXTER HEALTHCARE - LARGO
- Product Code
- FKX
- PMA / PMN Number
- K053512
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
(B)(4).
(B)(4). THE PATIENT WAS REFERRED TO HER NURSE TO ADDRESS THE HOMECHOICE PROGRAMMING. THE DEVICE IS NOT AVAILABLE FOR EVALUATION. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW UP MDR WILL BE SUBMITTED.
(B)(4). THE HOME PATIENT CONTACTED BAXTER TO REPORT THE DISPLAY INDICATING FILL 1 OF 3 WHEN IT SHOULD BE FILL 1 OF 4. THE TECHNICAL SERVICE REPRESENTATIVE EXPLAINED THAT THE HP WOULD NEED TO CONTACT THE NURSE FOR PROGRAMMING CHANGE. THE DEVICE WAS NOT SWAPPED. DURING A FOLLOW UP CALL, THE NURSE STATED THAT THE HP SOMEHOW CHANGED THE PROGRAMMING. THE ASSIGNABLE CAUSE FOR THE HOME PATIENT CHANGING THE PROGRAMMING WAS DETERMINED TO BE USE ERROR. A SERVICE HISTORY REVIEW REVEALED NO PREVIOUS SERVICE RELATED TO THE REPORTED CONDITION. A LABELLING REVIEW FOUND THE LABELING ADEQUATE FOR THE USER ERROR IN THE COMPLAINT. BAXTER HAS CONDUCTED A TREND REVIEW AND FOUND THAT SIMILAR REPORTS HAVE BEEN RECEIVED FOR THE REPORTED PROBLEM. BAXTER WILL CONTINUE TO MONITOR SIMILAR REPORTS TO DETERMINE IF FURTHER ACTIONS ARE REQUIRED.
A CUSTOMER CONTACTED BAXTER'S GLOBAL TECHNICAL SERVICE CENTER TO REPORT PROGRAMMING ISSUES WITH THE HOMECHOICE (HC) DEVICE DURING FILL 1. THE HOMEPATIENT (HP) STATED THAT THE DISPLAY SAID FILL 1 OF 3 AND IT SHOULD BE FILL 1 OF 4 AND SHE WANTED HELP CHANGING IT. THE TECHNICAL SERVICE REPRESENTATIVE (TSR) EXPLAINED THAT THE HP WOULD NEED TO CONTACT THE NURSE FOR PROGRAMMING CHANGE. FOLLOW UP WITH THE NURSE REVEALED THAT THE HP SOMEHOW CHANGED THE PROGRAMMING. NO PATIENT INJURY OR MEDICAL INTERVENTION WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HOMECHOICE CYCLER-REFURBISHED | SYSTEM, PERITONEAL, AUTOMATIC DELIVERY | FKX | BAXTER HEALTHCARE - LARGO |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |