FDA Adverse Event Injury Summary report: N

DAVINCI XI

MDR report key: 18636954 · Received February 2, 2024

Report

Report Number
2955842-2024-10708
Event Type
Injury
Date Received
February 2, 2024
Date of Event
January 10, 2024
Report Date
January 10, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE ON/OFF BREAKER, AC FILTER, ISOLATION TRANSFORMER AND THE CORE POWER TRAY ASSEMBLY. A RETURN MATERIAL AUTHORIZATION (RMA) WAS ISSUED TO HAVE THE ISI DEVICES RETURNED; HOWEVER, ISI HAS NOT RECEIVED THE DEVICES FOR FAILURE ANALYSIS INVESTIGATIONS.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT TO PERFORM FAILURE ANALYSIS. THE REDUNDANT MEDICAL GRADE POWER SUPPLY (RMGPS) WAS ANALYZED AND FOUND TO HAVE NO FAILURES OR ERRORS. THE RMGPS WAS INSTALLED ON THE SYSTEM IN NORMAL MODE AND HAD NO SHUTDOWN FAILURES. THE 12V OUTPUT OF BOTH POWER SUPPLIES WERE ACCEPTABLE. HOWEVER, ERROR 1102 WAS TRIGGERED DURING THE POWER CYCLE TESTING. THE DRAWER FANS WILL BE REPLACED.

Description of Event or Problem · 0

IT WAS REPORTED THAT PRIOR TO STARTING A DA VINCI-ASSISTED PROCEDURE, POST-ANESTHESIA AND PORT PLACEMENT, THE VISION SIDE CART (VSC) POWERED OFF. THE PROCEDURE WAS CONVERTED TO OPEN SURGERY. TECHNICAL SUPPORT WAS CALLED AFTER CONVERTING THE PROCEDURE, AND THE TECHNICAL SUPPORT ENGINEER (TSE) ASKED THE SITE TO REBOOT THE SYSTEM, TRY TO CHANGE THE AC WALL PLUG, AND RESET THE BREAKER ON THE VSC, BUT THE ISSUE PERSISTED.

Description of Event or Problem · 0

REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1572674 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-45 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES