ARCHITECT I2000SR ANALYZER
Report
- Report Number
- 1628664-2010-00361
- Event Type
- Malfunction
- Date Received
- October 8, 2010
- Date of Event
- September 14, 2010
- Report Date
- September 14, 2010
- Manufacturer
- ABBOTT MANUFACTURING, INC.
- Product Code
- JJE
- PMA / PMN Number
- K983212
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BE
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
(B)(4). A FINAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.
(B)(4). AN INVESTIGATION WAS CONDUCTED TO EVALUATE THIS ISSUE. THE CUSTOMER REQUESTED SERVICE AND AN ABBOTT FIELD SERVICE ENGINEER (FSE) INSPECTED THE INSTRUMENT. THE FSE PERFORMED SOME MAINTENANCE PROCEDURE (GRAVIMETRIC TESTS FOR WASH ZONES 1 AND 2, PERFORMED RESIDUAL TEST ON THE WASH ZONES, REPLACED WASH ZONE MANIFOLD VALVE 2, PERFORMED PIPETTER CALIBRATIONS FOR THE SAMPLE REAGENT PIPETTERS AND PERFORMED QUALITY CONTROL ANALYSIS FOR THE HCV ASSAY). THE FSE CONFIRMED THE INSTRUMENT SATISFACTORY PERFORMANCE UPON DEPARTURE. THE INSTRUMENT HISTORY WAS REVIEWED AND NO ADDITIONAL COMPLAINTS WERE IDENTIFIED FOR ERRATIC RESULTS RELATED TO THIS INSTRUMENT. BASED ON THE INVESTIGATION RESULTS, NO MALFUNCTION OR PRODUCT DEFICIENCY WERE IDENTIFIED RELATED TO THIS ISSUE. HOWEVER, THE CUSTOMER WAS REFERRED TO THE INSTRUMENT LABELING WHERE SUCH AN ISSUE OF DISCREPANT RESULTS WAS DISCUSSED ALONG WITH THE PROBABLE CAUSES.
THE CUSTOMER STATED THAT THE ARCHITECT ANALYZER GENERATED DISCREPANT RESULTS FROM SAMPLES OF THREE PATIENTS. A SAMPLE FROM ONE PATIENT GENERATED A FALSE NEGATIVE RESULT FOR THE HIV AG ASSAY WHICH WAS REPEATED POSITIVE. NO IMPACT TO THE PATIENT MANAGEMENT WAS REPORTED.
THE CUSTOMER STATED THAT THE ARCHITECT ANALYZER GENERATED A (B)(6) RESULT FOR THE ANTI-HCV ASSAY FROM ONE PATIENT SAMPLE. THE RESULT WAS REPEATED (B)(6). NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ARCHITECT I2000SR ANALYZER | AUTOMATED IMMUNOASSAY ANALYZER | JJE | ABBOTT MANUFACTURING, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | HCV AG REAGENT| ANTI-HCV REAGENT 6C37-30 |