FDA Adverse Event Injury Summary report: N

OT ULTRA2 METER

MDR report key: 1861401 · Received October 8, 2010

Report

Report Number
2939301-2010-08921
Event Type
Injury
Date Received
October 8, 2010
Date of Event
September 25, 2010
Report Date
September 27, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. A 510K # IS K053529.

Description of Event or Problem · 1

ON (B)(6) 2010, THE LAY-USER/REPORTER CONTACTED LIFESCAN (LFS) ON BEHALF OF THE LAY-USER/PATIENT ALLEGING THAT ONETOUCH ULTRA2 METER IS GIVING INACCURATE HIGH READING OF "86 MG/DL" COMPARED TO "53 MG/DL" ON THE HOSPITAL METER. ON (B)(6) 2010, THIS MEDICAL SURVEILLANCE SPECIALIST CONTACTED THE PATIENT TO CLARIFY INFORMATION OBTAINED DURING THE INITIAL PHONE CALL. THE PATIENT MANAGES HER DIABETES WITH SELF ADJUSTING INSULIN. THE PATIENT DOES NOT RECALL WHAT HAPPENED ON (B)(6) 2010 OR WHY SHE WENT TO THE EMERGENCY ROOM ON THE DAY OF CONCERN. REPORTEDLY, BETWEEN 5 AND 6 PM, THE PATIENT OBTAINED COMPARED HER BLOOD GLUCOSE READING OF "86 MG/DL" OBTAINED ON THE SUBJECT METER TO "53 MG/DL" ON THE HOSPITAL METER. AROUND THAT SOME TIME THE PATIENT RECEIVED IV GLUCOSE FROM THE HEALTHCARE PROVIDER. THE PATIENT ALLEGEDLY DID NOT HAVE ANY SYMPTOMS AT THE TIME OF CONCERN. IT IS NOT KNOWN WHAT READINGS SHE OBTAINED PRIOR TO THE ALLEGED MEDICAL TREATMENT ON THE DAY OF CONCERN AND HOW HER DIABETES WAS MANAGED PER THE LFS METER READINGS. ACCORDING TO THE TROUBLESHOOTING PERFORMED WITH CUSTOMER SERVICE, THE METER RESULTS WERE PERFORMED WITHIN 30 MINUTES OF EACH OTHER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS EXCEEDS THE EXPECTED VALUE OF <= 30% AND/OR <= 30 MG/DL. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY RECEIVED MEDICAL TREATMENT SUGGESTIVE FOR HYPOGLYCEMIA AS A RESULT OF THE ALLEGED INACCURATE HIGH ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRA2 METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 3053689

Patients

Seq Age Sex Outcome Treatment
1 53 YR Required Intervention