FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 18582668 · Received January 25, 2024

Report

Report Number
2955842-2024-10642
Event Type
Malfunction
Date Received
January 25, 2024
Date of Event
January 3, 2024
Report Date
January 3, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WAS ABLE TO REPRODUCE THE REPORTED ISSUE AND REPLACED THE ERBE GENERATOR TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI RECEIVED THE ERBE GENERATOR TO PERFORM FAILURE ANALYSIS. THE UNIT WAS ANALYZED AND FOUND TO TRIGGER ERROR U-02 ON STARTUP WHEN BEING TESTED IN NORMAL MODE ON THE IN-HOUSE SYSTEM.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED CHOLECYSTECTOMY SURGICAL PROCEDURE, AN "ACTIVATION HAS BEEN INTERRUPTED" MESSAGE OCCURRED. AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER VIEWED THE LOG AND FOUND ERROR U- 02 ON THE ERBE GENERATOR. THE CUSTOMER WAS ABLE TO COMPLETE CASE ROBOTICALLY. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1016489 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-40 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES