FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS

MDR report key: 1854362 · Received September 29, 2010

Report

Report Number
1826988-2010-00675
Event Type
Malfunction
Date Received
September 29, 2010
Date of Event
September 21, 2010
Report Date
September 21, 2010
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE QA LAB FOUND THE RETURNED REAGENT TO READ E11 (CONFIRMS EXPOSURE) AND 356 MG/DL HIGH, OUT OF SPECIFICATION. THE EXPOSURE WAS MOST LIKELY THE CAUSE OF THE HIGH RESULT. RESULTS WERE SATISFACTORY USING (B)(4) RETENTION REAGENT.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT SHE RECEIVED AN E11 ERROR CODE WHEN TESTING HER BLOOD GLUCOSE. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER'S INITIAL COMPLAINT DID NOT MEET THE CRITERIA TO BE REPORTED, BUT HER TEST STRIPS WERE RETURNED FOR EVAL. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS NBW BAYER HEALTHCARE, LLC 7098B 9GC3A03

Patients

Seq Age Sex Outcome Treatment
1 UNK