HAMILTON MEDICAL AG
Report
- Report Number
- 3001421318-2023-25832
- Event Type
- Malfunction
- Date Received
- January 19, 2024
- Date of Event
- November 22, 2020
- Report Date
- January 19, 2024
- Manufacturer
- HAMILTON MEDICAL AG
- Product Code
- CBK
- UDI-DI
- 00730002856789
- PMA / PMN Number
- K181216
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IS
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE COMPLAINT HAS BEEN REOPENED AND REVIEWED ACCORDING TO FDA FORM 483 INSPECTIONAL OBSERVATION EMS #2, EOBS2 FROM THE FDA INSPECTION CONDUCTED BETWEEN JULY 17 TO JULY 21, 2022 AT THE EMS AND BONADUZ SITES. A DETAILED INVESTIGATION WAS PERFORMED BY AN EXPERT FROM THE TECHNICAL SERVICE: SINCE THE COMPLAINT IN QUESTION WAS SUBMITTED TO HAMILTON MEDICAL AG MORE THAN TWO YEARS AGO, NO ATTEMPTS WILL BE MADE TO OBTAIN ADDITIONAL INFORMATION. NO FURTHER INVESTIGATION OR CORRECTION WILL BE PERFORMED EXCEPT THOSE MENTIONED ABOVE. IN FUTURE HAMILTON MEDICAL AG WILL REPORT AN EVENT LIKE THIS ISSUE AS IT WILL BE DEEMED A REPORTABLE EVENT. THE ALLEGATION IN THIS COMPLAINT WAS CONFIRMED TO BE A COMPLAINT. WITH THIS INVESTIGATION IT HAS BEEN CONFIRMED THAT THE DEVICE FAILED TO MEET ITS SPECIFICATIONS WHILE THE VENTILATOR WAS TURNED ON. THE MOST PROBABLE ROOT CAUSE IS AN RAM INITIALIZATION PROBLEM DURING STARTUP WHICH WAS RESOLVED WITH SW2.2.4. A RESTART OF THE VENTILATOR RESOLVED THE ISSUE. A SW UPDATE TO VERSION 2.2.4 WAS RECOMMENDED. THERE WAS NO PATIENT OR USER HARM REPORTED.
DEAR SVEN THIS UNIT ACCORDING TO THE USTOMER ALARMED WITH : 431015 ACCORDING TO THE KEY 2 HELP THERE IS A NEED TO CHECK : CORRECTION: -RESTART THE VENTILATOR -CHECK FOR BLOWER IN SERVICE SW (BLOWER PRESSURE, BLOWER FLOW) -IF THE PROBLEM REAPPEARS, REPLACE DRIVER BOARD (NOISE REDUCTION WITH DRIVER BOARD 161498/04 OR HIGHER, DRIVER BOARD 161500/02 OR HIGHER) -REPLACE CONTROL BOARD IF PROBLEM PERSISTS AFTER THE CUSTOMER PREFORMED A RESET THE PROBLEM DIDNT REAPPER THE BLOWER TESTS WAS PREFORMED O.K . CAN WE SEND THIS UNIT BACK TO WORK ? BR LIOR
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2405876 | HAMILTON MEDICAL AG | HAMILTON-C1 | CBK | HAMILTON MEDICAL AG | HAMILTON-C1 | 00730002856789 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |