FDA Adverse Event Malfunction Summary report: N

HAMILTON MEDICAL AG

MDR report key: 18542923 · Received January 19, 2024

Report

Report Number
3001421318-2023-25832
Event Type
Malfunction
Date Received
January 19, 2024
Date of Event
November 22, 2020
Report Date
January 19, 2024
Manufacturer
HAMILTON MEDICAL AG
Product Code
CBK
UDI-DI
00730002856789
PMA / PMN Number
K181216
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE COMPLAINT HAS BEEN REOPENED AND REVIEWED ACCORDING TO FDA FORM 483 INSPECTIONAL OBSERVATION EMS #2, EOBS2 FROM THE FDA INSPECTION CONDUCTED BETWEEN JULY 17 TO JULY 21, 2022 AT THE EMS AND BONADUZ SITES. A DETAILED INVESTIGATION WAS PERFORMED BY AN EXPERT FROM THE TECHNICAL SERVICE: SINCE THE COMPLAINT IN QUESTION WAS SUBMITTED TO HAMILTON MEDICAL AG MORE THAN TWO YEARS AGO, NO ATTEMPTS WILL BE MADE TO OBTAIN ADDITIONAL INFORMATION. NO FURTHER INVESTIGATION OR CORRECTION WILL BE PERFORMED EXCEPT THOSE MENTIONED ABOVE. IN FUTURE HAMILTON MEDICAL AG WILL REPORT AN EVENT LIKE THIS ISSUE AS IT WILL BE DEEMED A REPORTABLE EVENT. THE ALLEGATION IN THIS COMPLAINT WAS CONFIRMED TO BE A COMPLAINT. WITH THIS INVESTIGATION IT HAS BEEN CONFIRMED THAT THE DEVICE FAILED TO MEET ITS SPECIFICATIONS WHILE THE VENTILATOR WAS TURNED ON. THE MOST PROBABLE ROOT CAUSE IS AN RAM INITIALIZATION PROBLEM DURING STARTUP WHICH WAS RESOLVED WITH SW2.2.4. A RESTART OF THE VENTILATOR RESOLVED THE ISSUE. A SW UPDATE TO VERSION 2.2.4 WAS RECOMMENDED. THERE WAS NO PATIENT OR USER HARM REPORTED.

Description of Event or Problem · 0

DEAR SVEN THIS UNIT ACCORDING TO THE USTOMER ALARMED WITH : 431015 ACCORDING TO THE KEY 2 HELP THERE IS A NEED TO CHECK : CORRECTION: -RESTART THE VENTILATOR -CHECK FOR BLOWER IN SERVICE SW (BLOWER PRESSURE, BLOWER FLOW) -IF THE PROBLEM REAPPEARS, REPLACE DRIVER BOARD (NOISE REDUCTION WITH DRIVER BOARD 161498/04 OR HIGHER, DRIVER BOARD 161500/02 OR HIGHER) -REPLACE CONTROL BOARD IF PROBLEM PERSISTS AFTER THE CUSTOMER PREFORMED A RESET THE PROBLEM DIDNT REAPPER THE BLOWER TESTS WAS PREFORMED O.K . CAN WE SEND THIS UNIT BACK TO WORK ? BR LIOR

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2405876 HAMILTON MEDICAL AG HAMILTON-C1 CBK HAMILTON MEDICAL AG HAMILTON-C1 00730002856789

Patients

Seq Age Sex Outcome Treatment
1 Unknown