LIFELINE
Report
- Report Number
- 3003521780-2023-00316
- Event Type
- Malfunction
- Date Received
- January 19, 2024
- Date of Event
- December 23, 2023
- Report Date
- December 26, 2023
- Manufacturer
- DEFIBTECH, L.L.C.
- Product Code
- DRM
- UDI-DI
- 10815098020536
- PMA / PMN Number
- K141809
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NV, US
- Reporter Occupation
- 003
Narratives
ALTHOUGH REQUESTED, THE DEVICE ASSOCIATED WITH THIS COMPLAINT HAS NOT BEEN RETURNED AND THE CAUSE OF THE COMPLAINT IS NOT KNOWN. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE A FOLLOW-UP MDR SHALL BE SUBMITTED.
EXTERNAL VISUAL INSPECTION: UNIT IS IN GOOD CONDITION; NO DAMAGE NOTED. SN LABEL IS UNDAMAGED. ELECTRIC/MECHANICAL TEST: UNIT FAILED HOME ASSESS BUT OTHERWISE PERFORMED COMPRESSIONS AS EXPECTED. PISTON DID NOT RETRACT ON POWER OFF. INCOMING INSPECTION: FAILED. INTERNAL VISUAL INSPECTION: ALL COMPONENTS APPEAR TO BE IN GOOD CONDITION. RECORD TROUBLESHOOTING STEPS: SWAPPED OUT MOTOR FOR TEST MOTOR, AND IT DELIVERED COMPRESSIONS NORMALLY. COULD NOT REPLICATE THE ISSUE AFTER RE-GREASING AND REASSEMBLY. TESTED POWER ON/DELIVERING COMPRESSIONS AND POWER OFF MORE THAN A DOZEN TIMES, AND THE UNIT PERFORMED AS EXPECTED. FINAL INTERNAL VISUAL INSPECTION: ALL COMPONENTS ARE IN GOOD CONDITION. PREVENTIVE MAINTENANCE WAS PERFORMED. FINAL REPAIR COMMENTS: UNIT IS IN GOOD SHAPE AND PERFORMING AS EXPECTED. SERVICE ASSEMBLY: PASSED. SYSTEM FUNCTIONAL TEST: PASSED. BURN-IN: PASSED. SERVICE ASSEMBLY: REPAIR. INTERNAL VISUAL INSPECTION: ALL COMPONENTS APPEAR TO BE IN GOOD CONDITION. RECORD TROUBLESHOOTING STEPS: DOWNLOADED HISTORY AFTER FAILURE; DID NOT SEE ANYTHING UNUSUAL. OPENED UP THE UNIT, AND EVERYTHING LOOKS TO BE IN GOOD SHAPE. SERVICE ASSEMBLY: PASSED. SYSTEM FUNCTIONAL TEST: PASSED. BURN-IN: PASSED. EXTERNAL VISUAL INSPECTION: USB CONNECTION ERROR OCCURRED MID-TEST. FQA: FAILED. RMC: OPEN - FAIL OPEN COMM - UNIT FAILED. RMU: ERR - UNKNOWN RMU ENCOUNTERED AN UNKNOWN DEVICE ERROR. EXTERNAL VISUAL INSPECTION: UNIT PERFORMED AS EXPECTED AND IS IN GOOD CONDITION. FQA: PASSED. FINAL COMMENTS: CANNOT REPLICATE ISSUE CONSISTENTLY OR DETERMINE THE ROOT CAUSE. ARM SHOULD BE REMOVED FROM SERVICE.
A CUSTOMER REPORTED THAT WHILE RUNNING A CODE, THE RMU-1000 CEASED PERFORMING COMPRESSIONS, FOLLOWED BY THE WARNING AND MAINTENANCE LIGHTS GOING OFF AND BEEPING. THEY ATTEMPTED TO TROUBLESHOOT ON SCENE BUT RESORTED TO MANUAL COMPRESSIONS. THE PATIENT WAS NOT RESUSCITATED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2478626 | LIFELINE | AUTOMATED CHEST COMPRESSOR | DRM | DEFIBTECH, L.L.C. | RMU-1000 | 10815098020536 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 75 YR | Male | Death |