FDA Adverse Event Malfunction Summary report: N

RESPIRONICS

MDR report key: 18535911 · Received January 18, 2024

Report

Report Number
2518422-2024-03288
Event Type
Malfunction
Date Received
January 18, 2024
Date of Event
January 10, 2024
Manufacturer
RESPIRONICS, INC.
Product Code
MNT
UDI-DI
00884838009868
PMA / PMN Number
K102985
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

E1: (B)(6).

Additional Manufacturer Narrative · 0

H10: IT WAS CONFIRMED THE DEVICE DID NOT REQUIRE ANY FURTHER WORK REGARDING THE ALLEGATION OF INCORRECT VALUES BEING GIVEN DUE TO THE BSE NOT BEING ABLE TO DUPLICATE THE ALLEGATION. DURING THE SERVICE OF THE DEVICE, THE BSE DID NOT REQUIRE ANY REPLACEMENT PARTS FOR THE INCORRECT VALUES ALLEGATION. THE BSE SUCCESSFULLY COMPLETED PERFORMANCE VERIFICATION TESTING FOLLOWING THE SERVICE, WITH THE DEVICE PASSING ALL THE REQUIRED TESTS. THE BSE THEN CONFIRMED THAT THE DEVICES FACTORY SETTINGS WERE RESTORED BEFORE RETURNING THE DEVICE TO THE CUSTOMER READY FOR USE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED. IT REMAINS UNKNOWN IF THE DEVICE WAS IN USE AT THE TIME OF THE REPORTED PROBLEM. NO PATIENT OR USER HARM REPORTED.

Additional Manufacturer Narrative · 0

H10: IN A GOOD FAITH EFFORT (GFE) RESPONSE FROM THE BENCH SERVICE ENGINEER (BSE) RECEIVED ON 19JAN2024, IT WAS STATED THAT THE DEVICE USE AT THE TIME OF THE EVENT REMAINS UNKNOWN TO THEM. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

PHILIPS RECEIVED A COMPLAINT ON THE V60 VENTILATOR INDICATING THAT THE VALUES GIVEN BY THE DEVICE WERE NOT CORRECT. IT IS UNKNOWN IF THE DEVICE WAS IN USE AT THE TIME OF THE REPORTED PROBLEM. NO PATIENT OR USER HARM REPORTED. THE BENCH SERVICE ENGINEER (BSE) EVALUATED THE DEVICE AT A PHILIPS BENCH REPAIR CENTER. AFTER TESTING THE DEVICE, THE ALLEGATION OF MEASUREMENTS BEING INCORRECT COULD NOT BE VERIFIED BECAUSE THE BSE OBSERVED NO ANOMALY WITH THE DEVICE. ALL THE MEASUREMENTS OBSERVED BY THE BSE WERE WITHIN THE ACCEPTABLE RANGE. GOOD FAITH EFFORT (GFE) ATTEMPTS ARE BEING COMPLETED TO CLARIFY THE DEVICE USE AT THE TIME OF THE REPORTED ISSUE. THIS INVESTIGATION IS ONGOING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1759116 RESPIRONICS VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE MNT RESPIRONICS, INC. V60 00884838009868

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown