FDA Adverse Event Malfunction Summary report: N

COULTER LH 750 ANALYZER

MDR report key: 1853403 · Received October 5, 2010

Report

Report Number
1061932-2010-00171
Event Type
Malfunction
Date Received
October 5, 2010
Date of Event
September 7, 2010
Report Date
October 4, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
LOQ
PMA / PMN Number
K011342
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSTRUMENT IS CURRENTLY WITHIN QC SPECIFICATIONS WITH RESPECT TO CONTROLS (ACCURACY) AND REPRODUCIBILITY (PRECISION). ACCORDING TO THE CUSTOMER, THE CHECKSUM DIGIT IS DISABLED. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON-SITE AND RERAN THE PATIENT BARCODE AND RECOVERED A 100% READ RATE. FSE ALSO REPLACED THE BARCODE READER AND CABLE RAN STARTUP AND CONTROLS TO VERIFY THE LH750 INSTRUMENT OPERATION. AS PER BCI LABELING: BECKMAN COULTER STRONGLY RECOMMENDS THE USE OF BAR-CODE CHECKSUMS TO PROVIDE AUTOMATIC CHECKS FOR READ ACCURACY.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) STATING THAT THE COULTER LH 750 ANALYZER MIS-READ THE LAST DIGIT OF A SAMPLE ID FOR A PATIENT SPECIMEN (0 INSTEAD OF 7). THE OPERATOR NOTICED THE MIS-ID BECAUSE THE ACCESSION NUMBER HAD NO TEST ASSIGNED TO THE SPECIMEN AND THAT THE CHECKSUM IS DISABLED. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. NO DEATH, SERIOUS INJURY, OR CHANGE TO PATIENT TREATMENT IS ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH 750 ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER LOQ BECKMAN COULTER INC. LH 750 N/A

Patients

Seq Age Sex Outcome Treatment
1