FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® AVIVA TEST STRIPS

MDR report key: 1852277 · Received October 4, 2010

Report

Report Number
1823260-2010-05859
Event Type
Malfunction
Date Received
October 4, 2010
Date of Event
September 25, 2010
Report Date
October 8, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
PMA / PMN Number
K043474
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Description of Event or Problem · 1

CALLER REPORTED AVIVA BLOOD GLUCOSE RESULTS OF 66 MG/DL AND 114 MG/DL WITHIN 5 MINUTES. REPORTED NO ADVERSE EVENT RELATIVE TO DISCREPANCY. A REQUEST WAS MADE FOR THE RETURN OF THE METER AND STRIPS, REPLACEMENT SENT.

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 243 MG/DL FROM HER CONTOUR METER AND A READING OF 100 MG/DL FROM ANOTHER METER. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER REFUSED TO TROUBLESHOOT OR PROVIDE ANY ADD'L INFO BEFORE ENDING THE CALL. NO PRODUCT WILL RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK ® AVIVA TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS NA 302761

Patients

Seq Age Sex Outcome Treatment
1 073 YR BLOOD PRESSURE MONITOR| FISH OIL