FDA Adverse Event Injury Summary report: N

SMARTDRIVE

MDR report key: 18519317 · Received January 16, 2024

Report

Report Number
3008370857-2024-00002
Event Type
Injury
Date Received
January 16, 2024
Date of Event
October 1, 2023
Report Date
January 16, 2024
Manufacturer
MAX MOBILITY LLC
Product Code
ITI
UDI-DI
00861896000310
PMA / PMN Number
K151199
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HI, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE END-USER REPORTS HAVING DIFFICULTY GETTING THE SMARTDRIVE UNIT TO DISENGAGE THE DRIVE MOTOR WHEN GIVING A TAPPING MOTION. REPORTS THE DAY OF EVENT, THEY HAD GIVEN THEIR APPLE 4 WATCH A DOUBLE TAP AND THE DEVICE REPORTEDLY FAILED TO STOP WHICH FORCED THEM TO IMPACT A DESK AND THIS REPORTEDLY LED TO A LACERATION ON THEIR CALF REQUIRING STICHES. THE END-USER EXCLAIMED THIS EVENT OCCURRED IN OCTOBER OF 2023, BUT COULD NOT GIVE A DEFINITIVE DATE. END-USER REPORTS THEY DID NOT THINK TO REPORT AT THE TIME AS THEY RARELY USE A WEARABLE DEVICE FOR CONTROL, PREFERRING TO USE A WIRED OPTION. REPORTER CLAIMS THE APPLE WATCH REMAINS FUNCTIONAL AND THEY FEEL IT MAY HAVE TO DO WITH THE RATE AT WHICH THEY TAPPED. PERMOBIL CUSTOMER SERVICE INSTRUCTED THE END-USER ON HOW TO ADJUST THE SENSITIVITY FOR THE CONTROL DEVICE TO MEET THE CLIENTS' PHYSICAL NEEDS. AS THE DEVICE AND APPLE WATCH ARE REPORTEDLY OPERATING NORMALLY, PERMOBIL CANNOT REACH A DETERMINATION AS TO PROBABLE ROOT CAUSE WITHOUT SPECULATION. THE DHR WAS REVIEWED, AND THE DEVICE WAS FOUND TO HAVE MET SPECIFICATIONS PRIOR TO DISTRIBUTION.

Description of Event or Problem · 0

REPORTS WHILE OPERATING THE SMARTDRIVE MX2+ UNDER POWER, THE END-USER ATTEMPTED TO DISENGAGE DRIVE VIA A TAPPING MOTION OF THE APPLE 4 WATCH BUT REPORTEDLY FAILED TO RECOGNIZE THE COMMAND AND CONTINUED TO DRIVE, FORCING THE END-USER TO IMPACT A DESK RESULTING IN AN INJURY REQUIRING MEDICAL INTERVENTION TO ADDRESS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1712614 SMARTDRIVE SMARTDRIVE ITI MAX MOBILITY LLC MX2+ N/A 00861896000310

Patients

Seq Age Sex Outcome Treatment
1 Prefer Not To Disclose Required Intervention