SMARTDRIVE
Report
- Report Number
- 3008370857-2024-00002
- Event Type
- Injury
- Date Received
- January 16, 2024
- Date of Event
- October 1, 2023
- Report Date
- January 16, 2024
- Manufacturer
- MAX MOBILITY LLC
- Product Code
- ITI
- UDI-DI
- 00861896000310
- PMA / PMN Number
- K151199
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- HI, US
- Reporter Occupation
- 003
Narratives
THE END-USER REPORTS HAVING DIFFICULTY GETTING THE SMARTDRIVE UNIT TO DISENGAGE THE DRIVE MOTOR WHEN GIVING A TAPPING MOTION. REPORTS THE DAY OF EVENT, THEY HAD GIVEN THEIR APPLE 4 WATCH A DOUBLE TAP AND THE DEVICE REPORTEDLY FAILED TO STOP WHICH FORCED THEM TO IMPACT A DESK AND THIS REPORTEDLY LED TO A LACERATION ON THEIR CALF REQUIRING STICHES. THE END-USER EXCLAIMED THIS EVENT OCCURRED IN OCTOBER OF 2023, BUT COULD NOT GIVE A DEFINITIVE DATE. END-USER REPORTS THEY DID NOT THINK TO REPORT AT THE TIME AS THEY RARELY USE A WEARABLE DEVICE FOR CONTROL, PREFERRING TO USE A WIRED OPTION. REPORTER CLAIMS THE APPLE WATCH REMAINS FUNCTIONAL AND THEY FEEL IT MAY HAVE TO DO WITH THE RATE AT WHICH THEY TAPPED. PERMOBIL CUSTOMER SERVICE INSTRUCTED THE END-USER ON HOW TO ADJUST THE SENSITIVITY FOR THE CONTROL DEVICE TO MEET THE CLIENTS' PHYSICAL NEEDS. AS THE DEVICE AND APPLE WATCH ARE REPORTEDLY OPERATING NORMALLY, PERMOBIL CANNOT REACH A DETERMINATION AS TO PROBABLE ROOT CAUSE WITHOUT SPECULATION. THE DHR WAS REVIEWED, AND THE DEVICE WAS FOUND TO HAVE MET SPECIFICATIONS PRIOR TO DISTRIBUTION.
REPORTS WHILE OPERATING THE SMARTDRIVE MX2+ UNDER POWER, THE END-USER ATTEMPTED TO DISENGAGE DRIVE VIA A TAPPING MOTION OF THE APPLE 4 WATCH BUT REPORTEDLY FAILED TO RECOGNIZE THE COMMAND AND CONTINUED TO DRIVE, FORCING THE END-USER TO IMPACT A DESK RESULTING IN AN INJURY REQUIRING MEDICAL INTERVENTION TO ADDRESS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1712614 | SMARTDRIVE | SMARTDRIVE | ITI | MAX MOBILITY LLC | MX2+ | N/A | 00861896000310 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Prefer Not To Disclose | Required Intervention |