Description of Event or Problem · 0
HELLO. MY PHILLIPS DREAMSTATION CPAP WAS PART OF THE RECALL PROGRAM. I REGISTERED MY DEVICE, RECEIVED A REMANUFACTURED ONE THROUGH THE RECALL PROGRAM, AND USED THIS MACHINE UNTIL THIS PAST WEEKEND. I HAVE NEVER USED AN OZONE CLEANER ON EITHER DEVICE, BUT I REGULARLY WASHED THE CLEANABLE PARTS BY HAND WITH SOAP AND WATER. THE LAST WEEK OF DECEMBER I HAD BAD HEADACHES FOR SEVERAL MORNINGS IN A ROW; WHEN I OPENED THE CPAP RESERVOIR TO CHECK THE WATER LEVEL, I NOTICED BLACK SPOTS AROUND THE TUBING CONNECTOR AS WELL AS THE RESERVOIR COVER. THIS HAD NEVER OCCURRED BEFORE, AND I HAVE IMMEDIATELY STOPPED USING THIS MACHINE. I WANTED YOU TO KNOW BECAUSE THE REMANUFACTURED CPAP WAS SUPPOSED TO BE "SAFE." I HOPE I DO NOT HAVE LONGTERM REPERCUSSIONS FROM USING THIS MACHINE, AS I CAN'T KNOW HOW LONG IT WAS EMITTING HARMFUL FUMES AND/OR PARTICLES. I AM WORKING WITH MY INSURANCE TO GET A NEW DEVICE. I CAN SEND PHOTOS IF THAT WOULD BE HELPFUL. REFERENCE REPORT: #MW5149875.