FDA Adverse Event Malfunction Summary report: N

HAMILTON MEDICAL AG

MDR report key: 18461989 · Received January 8, 2024

Report

Report Number
3001421318-2023-13129
Event Type
Malfunction
Date Received
January 8, 2024
Date of Event
June 27, 2022
Report Date
January 5, 2024
Manufacturer
HAMILTON MEDICAL AG
Product Code
CBK
UDI-DI
00730002856789
PMA / PMN Number
K181216
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE COMPLAINT HAS BEEN REOPENED AND REVIEWED ACCORDING TO FDA FORM 483 INSPECTIONAL OBSERVATION EMS #2, EOBS2 FROM THE FDA INSPECTION CONDUCTED BETWEEN JULY 17 TO JULY 21, 2022 AT THE EMS AND BONADUZ SITES. A DETAILED INVESTIGATION WAS PERFORMED BY AN EXPERT FROM THE TECHNICAL SERVICE: SINCE THE COMPLAINT IN QUESTION WAS SUBMITTED TO HAMILTON MEDICAL AG ALMOST 2 YEARS AGO, NO ATTEMPTS WILL BE PERFORMED TO OBTAIN ADDITIONAL INFORMATION. NO FURTHER INVESTIGATION OR CORRECTION WILL BE PERFORMED EXCEPT THOSE MENTIONED ABOVE. IN FUTURE HAMILTON MEDICAL AG WILL REPORT AN EVENT SIMILAR TO THIS ISSUE AS IT WILL BE DEEMED A REPORTABLE EVENT. THE ALLEGATION IN THIS COMPLAINT WAS CONFIRMED TO BE A COMPLAINT. WITH THIS INVESTIGATION IT HAS BEEN CONFIRMED THAT THE DEVICE FAILED TO MEET ITS SPECIFICATIONS AT THE TIME OF THE EVENT WHILE THE VENTILATOR WAS PREPARED FOR TREATMENT. THE ROOT CAUSE CANNOT FULLY BE DETERMINED, AS NO FURTHER ANALYSIS WERE CARRIED OUT. AS A SOFTWARE UPDATE SOLVED THE PROBLEM, THE MOST LIKELY CAUSE WAS A SOFTWARE ERROR. THERE WAS NO PATIENT OR USER HARM REPORTED.

Description of Event or Problem · 0

UNABLE TO SELECT 3.0.3 UNDER PRODUCT INFO ON CER THIS UNIT HAS 3.0.3 SOFTWARE DURING START UP VENT WILL ACTIVE BUZZER WHEN THERE IS A YELLOW ALARM. IF YOU HIT THE ALARM SILENCE BUTTON THE BUZZER WILL STOP AND WILL NOT REACTIVATE WHEN THE ALARM SILENCE ENDS. IF NO ALARM IS ACTIVE DURING START UP THEN THE BUZZER WILL NOT ACTIVATE. WILL SEND VIDEOS THREW FILE SHARE TO SVEN. TOO BIG TO UPLOAD TO CER. SAME ISSUE AS CER# 101170 & 101142

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
619912 HAMILTON MEDICAL AG HAMILTON-T1 CBK HAMILTON MEDICAL AG HAMILTON-T1 00730002856789

Patients

Seq Age Sex Outcome Treatment
1 Unknown