FDA Adverse Event Malfunction Summary report: N

BLINQ PEDIATRIC VISION SCANNER

MDR report key: 18461117 · Received January 6, 2024

Report

Report Number
3014522421-2022-00002
Event Type
Malfunction
Date Received
January 6, 2024
Date of Event
February 12, 2022
Report Date
February 12, 2022
Manufacturer
REBISCAN, INC.
Product Code
PMW
PMA / PMN Number
DEN130051
Removal / Correction Number
3014522421-10/03/22-001R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NZ
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INABILITY OF THE DEVICE TO CHARGE HAS BEEN ATTRIBUTED TO THE BATTERY PACK. THE BATTERY PACK IS AN OFF-THE-SHELF BATTERY PACK THAT IS DESIGNED BY THE BATTERY-PACK SUPPLIER TO HAVE UNDER-VOLTAGE PROTECTION, WHICH WOULD PREVENT A BATTERY PACK HAVING LESS THAN 2.5V/CELL FROM BEING CHARGED. THE SUPPLIER OF THE BATTERY PACK HAD DISABLED THIS FEATURE WITHOUT NOTIFYING CUSTOMERS. THE RESULT MAY LEAD TO A BATTERY PACK TO VENT, WHICH COULD LEAD TO A FIRE, IF THE BATTERY PACK WITH LESS THAN 2.5V/CELL IS ATTEMPTED TO BE CHARGED. A REMOVAL UNDER 21 CFR PART 810 HAS BEEN INITIATED. AN APPROPRIATE CONCLUSION CODE IS NOT AVAILABLE. CAUSE IS ATTRIBUTED TO SUPPLIER ERROR FOR OFF-THE-SHELF COMPONENT. REF: MFR FILE (B)(4). THIS REPORT IS SUBMITTED LATE. THIS IS THE COMPANY'S FIRST ELECTRONIC MDR SUBMISSION AND IS LATE DUE TO DELAYS AND ISSUES ENCOUNTERED DURING THE SIGN-UP PROCESS.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE DEVICE POWERS ON, BUT THE TOUCHSCREEN DOES NOT LIGHT UP. THE CUSTOMER IS UNABLE TO OPERATE THE DEVICE IN ITS CURRENT STATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
600576 BLINQ PEDIATRIC VISION SCANNER STRABISMUS DETECTION DEVICE PMW REBISCAN, INC. BQ830

Patients

Seq Age Sex Outcome Treatment
1 Unknown