FDA Adverse Event Malfunction Summary report: N

OMNIPOD INSULIN PUMP

MDR report key: 1845034 · Received September 13, 2010

Report

Report Number
3004464228-2010-01270
Event Type
Malfunction
Date Received
September 13, 2010
Date of Event
August 12, 2010
Report Date
August 12, 2010
Manufacturer
INSULET CORPORATION
Product Code
LZG
PMA / PMN Number
K042792
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION RESULTS OF THE RETURNED PDM FOUND EVIDENCE OF "DEBRIS" WITHIN THE BG METER PORT. THOUGH THE BG METER FUNCTIONED AS INTENDED DURING THE EVALUATION, THE PRESENCE OF THE DEBRIS HAD THE POTENTIAL TO AFFECT THE FUNCTIONALITY OF THE METER, POSSIBLY RESULTING IN THE LOW BG READINGS AS REPORTED. THE PRESENCE OF DEBRIS IN THE BG METER PORT IS THE RESULT OF USER NEGLIGENCE IN PROPERLY CARING FOR THE PDM AND IS IN NO WAY REFLECTIVE OF ANY MANUFACTURING OR PRODUCT RELATED ISSUE. IT SHOULD BE NOTED THAT THE PDM'S BG METER WAS THOROUGHLY EVALUATED - THERE IS NO EVIDENCE OF ANY MALFUNCTION OR PRODUCT CONDITION THAT COULD HAVE CAUSED OR CONTRIBUTED TO ERRONEOUS OR LOW BG READINGS. ALL TEST READINGS WERE FOUND TO BE WITHIN THE SPECIFIED TOLERANCE LIMIT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE PDM HAS BEEN DISPLAYING "INCORRECT READINGS"; SHE HAS BEEN RECEIVING "LOW READINGS", THOUGH NO SPECIFIC BG LEVELS WERE PROVIDED (LEVELS ARE ASSUMED TO BE BELOW 70 MG/DL). IN ADDITION, SHE STATED THAT THE PDM HAS BEEN INITIATING "A LOT OF METER ERRORS". THE PDM WILL BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OMNIPOD INSULIN PUMP PUMP, INFUSION, INSULIN LZG INSULET CORPORATION 13100-2B L12032

Patients

Seq Age Sex Outcome Treatment
1 20 YR Other