FDA Adverse Event Malfunction Summary report: N

SYNCHRON® CX5 DELTA CLINICAL SYSTEM

MDR report key: 1844409 · Received September 24, 2010

Report

Report Number
2050012-2010-00807
Event Type
Malfunction
Date Received
September 24, 2010
Date of Event
September 7, 2010
Report Date
September 24, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JLB
PMA / PMN Number
K950958
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DURING THE REAGENT PREPARATION FOR THE 2X400 TEST KIT, THE CUSTOMER DID NOT TRANSFER THE A-REAGENT FROM A SEPARATE BOTTLE INTO COMPARTMENT A OF THE REAGENT CARTRIDGE. BCI CUSTOMER TECHNICAL SUPPORT ORDERED A REPLACEMENT REAGENT FOR THE CUSTOMER. USER ERROR IS A ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUSLY LOW CK RESULTS GENERATED BY SYNCHRON CX DELTA CLINICAL SYSTEM. THE RESULTS WERE REPORTED AND QUESTIONED BY THE PHYSICIAN. THE CUSTOMER REPEATED THE TESTS ON A NEWLY PREPARED REAGENT AND OBTAINED CORRECT RESULTS. THERE WAS NO EFFECT TO THE PATIENTS OR TO THE USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® CX5 DELTA CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JLB BECKMAN COULTER, INC. CX5 DELTA NA

Patients

Seq Age Sex Outcome Treatment
1