FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 1844084 · Received September 24, 2010

Report

Report Number
2122870-2010-00562
Event Type
Malfunction
Date Received
September 24, 2010
Date of Event
August 30, 2010
Report Date
September 24, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
MMI
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS PLASMA. QC PERFORMED PRIOR TO AND AFTER THE EVENT WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES. A SYSTEM CHECK PERFORMED JUST BEFORE THE EVENT WAS WITHIN SPECIFICATIONS. THERE WERE NO ERRORS POSTED TO THE EVENT LOG. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE REPLACED THE SUBSTRATE PROBE AND VERIFIED ALIGNMENTS. THE FSE RAN REPLICATES OF LEVEL 2 QC ON TWO NEW REAGENT PACKS; RESULTS WERE WITHIN PRECISION CLAIMS. THE FSE PERFORMED A DIAGNOSTIC TEST WHICH MET SPECIFICATIONS. NO HARDWARE ISSUES WERE NOTED. NO CLEAR ROOT CAUSE COULD BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING A FALSELY LOW TROPONIN (ACCUTNI) RESULT, WITHIN THE RISK STRATIFICATION RANGE, GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM FOR ONE PATIENT'S SAMPLE. REPEAT TESTING ON THIS AND ON A DIFFERENT INSTRUMENT PRODUCED RESULTS ABOVE THE AMI CUTOFF. THE LOW RESULT WAS NOT REPORTED OUT OF THE LAB. NO REPORTS OF DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT HAVE BEEN REPORTED IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER INC. ACCESS® 2 IMMUNOASSAY SYSTEM

Patients

Seq Age Sex Outcome Treatment
1