FDA Adverse Event Malfunction Summary report: N

BLINQ PEDIATRIC VISION SCANNER

MDR report key: 18433807 · Received January 3, 2024

Report

Report Number
3014522421-2022-00009
Event Type
Malfunction
Date Received
January 3, 2024
Date of Event
October 18, 2022
Report Date
October 18, 2022
Manufacturer
REBISCAN, INC.
Product Code
PMW
PMA / PMN Number
DEN130051
Removal / Correction Number
3014522421-10/03/22-001R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INABILITY OF THE DEVICE TO CHARGE HAS BEEN ATTRIBUTED TO THE BATTERY PACK. THE BATTERY PACK IS AN OFF-THE-SHELF BATTERY PACK THAT IS DESIGNED BY THE BATTERY-PACK SUPPLIER TO HAVE UNDER-VOLTAGE PROTECTION, WHICH WOULD PREVENT A BATTERY PACK HAVING LESS THAN 2.5V/CELL FROM BEING CHARGED. THE SUPPLIER OF THE BATTERY PACK HAD DISABLED THIS FEATURE WITHOUT NOTIFYING CUSTOMERS. THE RESULT MAY LEAD TO A BATTERY PACK TO VENT, WHICH COULD LEAD TO A FIRE, IF THE BATTERY PACK WITH LESS THAN 2.5V/CELL IS ATTEMPTED TO BE CHARGED. A REMOVAL UNDER 21 CFR PART 810 HAS BEEN INITIATED. AN APPROPRIATE CONCLUSION CODE IS NOT AVAILABLE. CAUSE IS ATTRIBUTED TO SUPPLIER ERROR FOR OFF-THE-SHELF COMPONENT. REF: MFR FILE (B)(4). THIS REPORT IS SUBMITTED LATE. THIS IS THE COMPANY'S FIRST ELECTRONIC MDR SUBMISSION AND IS LATE DUE TO DELAYS AND ISSUES ENCOUNTERED DURING THE SIGN-UP PROCESS.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT DEVICE WILL NOT CHARGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1550399 BLINQ PEDIATRIC VISION SCANNER STRABISMUS DETECTION DEVICE PMW REBISCAN, INC. BQ830

Patients

Seq Age Sex Outcome Treatment
1 Unknown