FDA Adverse Event Malfunction Summary report: N

AU681-02E CLINICAL CHEMISTRY ANALYZER

MDR report key: 1843239 · Received September 24, 2010

Report

Report Number
2050012-2010-00825
Event Type
Malfunction
Date Received
September 24, 2010
Date of Event
August 27, 2010
Report Date
September 23, 2010
Manufacturer
BECKMAN COULTER MISHIMA K.K.
Product Code
JJE
PMA / PMN Number
K961274
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AFTER CHANGING THE LEVEL SENSOR, ZERO RESULTS WERE STILL BEING PRODUCED BY THE ANALYZER. THE SAMPLE ARM ASSEMBLY WAS REPLACED. A BCI FIELD SERVICE ENGINEER (FSE) HAS BEEN WORKING WITH THE ACCOUNT TO RESOLVE THE ISSUE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING A LEVEL SENSE DETECTION PROBLEM ON THE AU 681-02E CLINICAL CHEMISTRY ANALYZER. NO PATIENTS WERE IMPACTED. INCORRECT RESULTS WERE NOT REPORTED OUTSIDE THE LABORATORY. ZERO OR NEGATIVE RESULTS ARE REPEATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU681-02E CLINICAL CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER MISHIMA K.K. NA NA

Patients

Seq Age Sex Outcome Treatment
1