FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK ® MULTICLIX

MDR report key: 1842778 · Received September 23, 2010

Report

Report Number
1823260-2010-05648
Event Type
Malfunction
Date Received
September 23, 2010
Date of Event
August 31, 2010
Report Date
October 14, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
FMK
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GB
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

CALLER REPORTS LANCET PROTRUDES BEYOND THE END CAP OF THE MULTICLIX DEVICE. NO ACCIDENTAL NEEDLE STICK OCCURRED. NO ADVERSE EVENT REPORTED. REQUESTED RETURN OF SUSPECT DEVICE AND REPLACEMENT WAS SENT.

Description of Event or Problem · 1

(B)(6). THIS DEVICE CASE, WHICH DOES NOT INVOLVE AN ADVERSE EVENT, REPORTED BY A PHARMACY WHO CONTACTED THE COMPANY WITH A PRODUCT COMPLAINT, CONCERNS A PATIENT OF UNKNOWN AGE, GENDER, OR ORIGIN. THE PATIENT WAS TAKING AN UNSPECIFIED MEDICATION FOR TREATMENT OF AN UNKNOWN INDICATION. ON (B)(6) 2010, THE HUMAPEN MEMOIR BURGUNDY DEVICE REPORTEDLY COULD NOT BE SET BY TURNING AND PRESSING THE KNOB. THIS HUMAPEN MEMOIR BURGUNDY DEVICE WAS ASSOCIATED WITH PRODUCT COMPLAINT (B)(4), LOT 0903C04. THE RETURNED DEVICE WAS FOUND TO BE IN RESET; HOWEVER PART OF THE RIGHT HAND STRIPES IN THE DOSE DIGITS WAS MISSING. THE OPERATOR OF THE DEVICE WAS UNKNOWN. IT WAS UNKNOWN IF THE USER WAS TRAINED. THIS DEVICE MODEL WAS USED FOR AN UNSPECIFIED LENGTH OF TIME. THE DEVICE WAS RETURNED ON (B)(6) 2010. THE HUMAPEN MEMOIR BURGUNDY DEVICE WAS NOT CONTINUED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK ® MULTICLIX LANCET DEVICE FMK ROCHE DIAGNOSTICS NA GWW090

Patients

Seq Age Sex Outcome Treatment
1 056 YR