FDA Adverse Event Malfunction Summary report: N

ACCURUS 800CS

MDR report key: 1842621 · Received September 1, 2010

Report

Report Number
2028159-2010-01645
Event Type
Malfunction
Date Received
September 1, 2010
Date of Event
July 31, 2010
Report Date
August 2, 2010
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K911808
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND WAS UNABLE TO DUPLICATE THE REPORTED PROBLEM. THE SYSTEM WAS TESTED AND MET ALL PRODUCT SPECIFICATIONS. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS INDICATED NO ADDITIONAL, RELATED REPORTS FOR THIS SYSTEM. A REVIEW OF SERVICE REQUESTS FOR THE LAST 24 MONTHS INDICATED ONE ADDITIONAL, RELATED REPORT FOR THIS SYSTEM. NO SAMPLES WERE RETURNED. THE COMPANY SERVICE REPRESENTATIVE WAS UNABLE TO REPLICATE OR CONFIRM THE REPORTED EVENT IN THE FIELD AND FOUND THE SYSTEM TO MEET SPECIFICATION. THEREFORE, EVALUATION STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE CUSTOMER REPORTED EVENT AND THE ROOT CAUSE IS THEREFORE, UNK AT THIS TIME. (B)(4).

Description of Event or Problem · 1

ADVERSE EVENT(S): "NO PATIENT INJURY REPORTED" (NO CONSEQUENCES OR IMPACT TO PATIENT). PRODUCT PROBLEM(S): "SYSTEM MESSAGE DISPLAYED" (DEVICE DISPLAYS ERROR MESSAGE). A BIOMEDICAL ENGINEER REPORTED MULTIPLE SYSTEM MESSAGES DURING A CASE. EACH TIME A SYSTEM MESSAGE WAS DISPLAYED, THE MACHINE WAS REBOOTED. THE CASE WAS COMPLETED WITH NO INJURY TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCURUS 800CS PHACOFRAGMENTATION SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER ACCURUS NA

Patients

Seq Age Sex Outcome Treatment
1