FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000SR

MDR report key: 18419537 · Received December 29, 2023

Report

Report Number
3016438761-2023-00696
Event Type
Malfunction
Date Received
December 29, 2023
Date of Event
December 19, 2023
Report Date
January 21, 2024
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740006235
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Additional Manufacturer Narrative · 0

THE TECHNICAL APPLICATION SPECIALIST (TAS) INSPECTED THE INSTRUMENT AND FOUND SAMPLE CRYSTALS ON THE OUTSIDE OF THE SAMPLE PIPETTING OPENING AND SURMISED THE CRYSTALS MAY HAVE FALLEN INTO THE REACTION VESSELS CAUSING ERRONEOUS RESULTS. THE TAS DETERMINED THE PIPETTOR AND THE LOAD/UNLOAD DIVERTER WERE THE LIKELY CAUSE OF THE ISSUE. THE TAS CLEANED THE PARTS TO RESOLVE THE ISSUE AND VERIFIED THE SYSTEM FUNCTION WITH A CONTROL RUN. AN INSTRUMENT SERVICE HISTORY WAS REVIEWED AND REVEALED NO ADDITIONAL ERRATIC OR DISCREPANT PATIENT RESULTS REPORTED FOR (B)(6). A REVIEW OF TRACKING AND TRENDING OF THE IMMUNOASSAY SYSTEMS DID NOT IDENTIFY ANY SIMILAR ISSUES RELATED TO THE ARCHITECT SYSTEM, LIKELY CAUSE PARTS, OR DISCREPANT RESULTS AS DESCRIBED IN THIS TICKET. THE DEVICE HISTORY RECORDS WERE REVIEWED, AND NO NON-CONFORMANCES OR DEVIATIONS WERE IDENTIFIED. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY WAS IDENTIFIED FOR THE ARCHITECT I2000SR PROCESSING MODULE, SERIAL NUMBER (B)(6).

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSE POSITIVE ARCHITECT TOTAL HCG RESULT FOR ONE PATIENT. THE SAMPLE WAS REPEATED AND A NEGATIVE RESULT WAS OBTAINED. THE FOLLOWING DATA WAS PROVIDED: SID (B)(6) INITIAL RESULT = 182.38 MIU/ML (POSITIVE); REPEAT RESULT = < 1.2 MIU/ML (NEGATIVE) WHILE TROUBLESHOOTING THE ISSUE, THE TECHNICAL APPLICATION SPECIALIST (TAS) NOTICED SIGNIFICANT CRYSTALLIZATION ON THE PIPETTOR OPENING. IT IS SUSPECTED THAT THE CRYSTALLIZATION MAY HAVE CAUSED CONTAMINATION DURING TESTING RESULTING IN THE FALSE POSITIVE RESULT. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSE POSITIVE ARCHITECT TOTAL -HCG RESULT FOR ONE PATIENT. THE SAMPLE WAS REPEATED AND A NEGATIVE RESULT WAS OBTAINED. THE FOLLOWING DATA WAS PROVIDED: SID (B)(6) INITIAL RESULT = 182.38 MIU/ML (POSITIVE); REPEAT RESULT = < 1.2 MIU/ML (NEGATIVE) WHILE TROUBLESHOOTING THE ISSUE, THE TECHNICAL APPLICATION SPECIALIST (TAS) NOTICED SIGNIFICANT CRYSTALLIZATION ON THE PIPETTOR OPENING. IT IS SUSPECTED THAT THE CRYSTALLIZATION MAY HAVE CAUSED CONTAMINATION DURING TESTING RESULTING IN THE FALSE POSITIVE RESULT. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1665606 ARCHITECT I2000SR ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 00380740006235

Patients

Seq Age Sex Outcome Treatment
1 Unknown ARC BHCG RGT (2000T), 07K78-30, 51157UD00| ARC BHCG RGT (2000T), 07K78-30, 51157UD00