FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000 ANALYZER

MDR report key: 1840546 · Received September 21, 2010

Report

Report Number
1628664-2010-00333
Event Type
Malfunction
Date Received
September 21, 2010
Report Date
September 15, 2010
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JJE
PMA / PMN Number
K983212
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). AN INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Additional Manufacturer Narrative · 1

(B)(4). AN ABBOTT FIELD SERVICE ENGINEER (FSE) VISITED THE CUSTOMER SITE AND REPLACED THE SAMPLE PROBE, CLEANED THE VORTEXER AND WASH ZONE MANIFOLD, CHECKED THE WASH ZONE CONDITION AND FOUND IT ACCEPTABLE, AND PERFORMED A VACUUM SYSTEM TEST, WHICH PASSED. NO FURTHER REPORTS OF UNRESOLVED ERRATIC RESULTS HAVE BEEN REPORTED. A REVIEW OF COMPLAINT TRACKING AND TRENDING METRICS WAS PERFORMED AND IDENTIFIED NO ADVERSE TRENDS IN CONJUNCTION WITH THE COMPLAINT ISSUE CURRENTLY UNDER EVALUATION. THE ARCHITECT SYSTEM OPERATIONS MANUAL P/N 201837-106, JANUARY 2009 CONTAINS INFORMATION TO ADDRESS THE CUSTOMER'S CURRENT ISSUE. BASED ON THE AVAILABLE INFORMATION A SINGLE DEFINITIVE CAUSE OF THE ERRATIC/ELEVATED RESULTS WAS NOT DETERMINED, NOR WAS A DEFICIENCY OF THE ARCHITECT I2000 ANALYZER IDENTIFIED. REVIEW OF COMPLAINT TRACKING AND TRENDING.

Description of Event or Problem · 1

THE CUSTOMER STATES THAT ONE PATIENT SAMPLE GENERATED AN INITIAL ARCHITECT PSA ASSAY RESULT OF 5.3 NG/ML THAT RETESTED AT 3.1 NG/ML. NO SUSPECT RESULTS WERE REPORTED FROM THE LAB. THERE IS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ARCHITECT I2000 ANALYZER AUTOMATED IMMUNOASSAY ANALYZER JJE ABBOTT MANUFACTURING, INC.

Patients

Seq Age Sex Outcome Treatment
1 ARCH TOTAL PSA LN: 7K70| ARCH TOTAL PSA LN: 7K70