FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1840029 · Received September 15, 2010

Report

Report Number
1644487-2010-02099
Event Type
Malfunction
Date Received
September 15, 2010
Date of Event
August 1, 2010
Report Date
August 16, 2010
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT THE SURGEONS DELL X5 HAND HELD WOULD NOT TURN ON. THE SURGEON EXPLAINED THAT THE HAND HELD HAS BEEN PLUGGED IN FOR A FEW DAYS TO CHARGE, AND IT WOULD NOT TURN ON. IN ADDITION, THE MFR REP WENT TO THE SITE TO TROUBLESHOOT AND THE SAME PROBLEM WAS OBSERVED. THE HAND HELD WAS RETURNED TO THE MFR FOR ANALYSIS, HOWEVER, THE DEVICE WAS RETURNED WITHOUT THE AC ADAPTER CABLE. PRODUCT ANALYSIS OF THE HAND HELD IS CURRENTLY UNDERWAY. GOOD FAITH ATTEMPTS TO OBTAIN THE AC ADAPTER CABLE ARE ALSO UNDERWAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ CYBERONICS, INC.

Patients

Seq Age Sex Outcome Treatment
1