FDA Adverse Event Malfunction Summary report: N

LIFE SCOPE PT

MDR report key: 18392919 · Received December 26, 2023

Report

Report Number
8030229-2023-03954
Event Type
Malfunction
Date Received
December 26, 2023
Date of Event
November 29, 2023
Report Date
August 14, 2024
Manufacturer
NIHON KOHDEN CORPORATION
Product Code
MHX
UDI-DI
04931921111833
PMA / PMN Number
K220976
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

UDI RELATED DATA QUALITY UPDATES. CORRECTED INFORMATION: D1 BRAND NAME: CORRECTED THE BRAND NAME FROM BSM-1733A TO LIFE SCOPE PT. D4 ADDITIONAL DEVICE INFORMATION / MODEL #: CORRECTED THE MODEL # FROM BSM-1733A TO BSM-1733. D4 ADDITIONAL DEVICE INFORMATION / PRIMARY UNIQUE DEVICE IDENTIFIER (UDI) #: CORRECTED THE UDI # TO INCLUDE THE PRODUCTION IDENTIFIER (PI) INFORMATION. G4 PREMARKET IDENTIFICATION / PMA/510(K) NUMBER: CORRECTED THE 510(K) # FROM K080342 TO K220976. THIS IS A CORRECTION TO THE SUSPECT MEDICAL DEVICE INVOLVED IN THE REPORTED EVENT, SPECIFICALLY THE UNIQUE DEVICE IDENTIFIER (UDI) INFORMATION IN SECTION D OF THE FDA FORM 3500A.

Additional Manufacturer Narrative · 0

DETAILS OF COMPLAINT: THE CUSTOMER REPORTED THAT THE RESPIRATORY RATE (RR) VALUE IS CHANGING CONSTANTLY ON THIS DEVICE. ACCORDING TO THE CUSTOMER, THE VALUE WILL DROP TO 0 AND THEN IT GOES BACK UP. THE CUSTOMER HAS TRIED CHANGING OUT THE LEADS AND USED THE SAME LEADS ON A DIFFERENT 1700 UNIT AND THAT UNIT WORKED NORMALLY. THE CUSTOMER WILL SEND IN THE UNIT TO BE EXCHANGED. INVESTIGARTION SUMMARY: NIHON KOHDEN (NK) WAS UNABLE TO CONFIRM THE REPORTED ISSUE AS IT COULD NOT BE CONFIRMED. THERE WERE NO ISSUES FOUND WITH THE RETURNED DEVICE. NK WAS UNABLE TO DETERMINE A DEFINITIVE ROOT CAUSE, AS THE ISSUE IS USER DEPENDENT. THE FOLLOWING FIELDS CONTAIN NO INFORMATION (NI), AS ATTEMPTS TO OBTAIN INFORMATION WERE MADE, BUT NOT PROVIDED: ATTEMPT # 1: 12/07/2023 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR PATIENT INFORMATION: NO REPLY WAS RECEIVED. ATTEMPT # 2: 02/13/2023 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR PATIENT INFORMATION: THE CUSTOMER REPLIED BY STATING, I DO NOT HAVE ANY PATIENT INFORMATION. B6 ATTEMPT # 1: 12/07/2023 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR PATIENT INFORMATION: NO REPLY WAS RECEIVED. ATTEMPT # 2: 02/13/2023 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR PATIENT INFORMATION: THE CUSTOMER REPLIED BY STATING, I DO NOT HAVE ANY PATIENT INFORMATION. B7 ATTEMPT # 1: 12/07/2023 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR PATIENT INFORMATION: NO REPLY WAS RECEIVED. ATTEMPT # 2: 02/13/2023 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR PATIENT INFORMATION: THE CUSTOMER REPLIED BY STATING, I DO NOT HAVE ANY PATIENT INFORMATION. D10 ATTEMPT # 1: 12/07/2023 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR PATIENT INFORMATION: NO REPLY WAS RECEIVED. ATTEMPT # 2: 02/13/2023 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR PATIENT INFORMATION: THE CUSTOMER REPLIED BY STATING, I DO NOT HAVE ANY PATIENT INFORMATION. ADDITIONAL INFORMATION: B4 DATE OF THIS REPORT. D9 IS THIS DEVICE AVAILABLE FOR EVALUATION? G3 DATE RECEIVED BY MANUFACTURER. G6 TYPE OF REPORT. H2 IF FOLLOW UP, WHAT TYPE? H3 DEVICE EVALUATED BY MANUFACTURER? H11 ADDITIONAL MANUFACTURER NARRATIVE. MANUFACTURER REFERENCES # (B)(4).

Additional Manufacturer Narrative · 0

THE CUSTOMER REPORTED THAT THE RESPIRATORY RATE (RR) VALUE IS CHANGING CONSTANTLY ON THIS DEVICE. ACCORDING TO THE CUSTOMER, THE VALUE WILL DROP TO 0 AND THEN IT GOES BACK UP. THE CUSTOMER HAS TRIED CHANGING OUT THE LEADS AND USED THE SAME LEADS ON A DIFFERENT 1700 UNIT AND THAT UNIT WORKED NORMALLY. THE CUSTOMER WILL SEND IN THE UNIT TO BE EXCHANGED. NIHON KOHDEN CONTINUES TO INVESTIGATE THE REPORTED EVENT. NIHON KOHDEN WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR SECTION 803.56 WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE RESPIRATORY RATE (RR) VALUE IS CHANGING CONSTANTLY ON THIS DEVICE. THERE WAS NO PATIENT INJURY REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE RESPIRATORY RATE (RR) VALUE IS CHANGING CONSTANTLY ON THIS DEVICE. THERE WAS NO PATIENT INJURY REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE RESPIRATORY RATE (RR) VALUE IS CHANGING CONSTANTLY ON THIS DEVICE. THERE WAS NO PATIENT INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1361379 LIFE SCOPE PT TRANSPORT MONITOR, MASIMO SPO2 MHX NIHON KOHDEN CORPORATION BSM-1733 NA 04931921111833

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown