FDA Adverse Event Malfunction Summary report: N

BD FACSVIA¿ FLOW CYTOMETER

MDR report key: 18377944 · Received December 21, 2023

Report

Report Number
2916837-2023-00232
Event Type
Malfunction
Date Received
December 21, 2023
Date of Event
November 22, 2023
Report Date
January 18, 2024
Manufacturer
BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES
Product Code
OYE
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H.3. A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.

Additional Manufacturer Narrative · 0

AFTER FURTHER EVALUATION OF THE COMPLAINT, IT HAS BEEN DETERMINED THAT THE PREVIOUSLY SUBMITTED REPORT 2916837-2023-00232 WAS SENT IN ERROR. THERE WAS NO REPORT OF SERIOUS INJURY, MEDICAL INTERVENTION, OR REPORTABLE DEVICE MALFUNCTION. THEREFORE THIS IS NOT CONSIDERED TO BE A REPORTABLE MALFUNCTION.

Description of Event or Problem · 0

IT WAS REPORTED THAT ERROR MESSAGES WERE BYPASSED DURING USE WITH THE BD FACSVIA¿ FLOW CYTOMETER. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: 1. ARE YOU RUNNING PATIENT SAMPLES FOR DIAGNOSTIC TEST ? YES. 2. WAS THERE AN ERROR MESSAGE ? YES. 3. DID THE CUSTOMER BYPASS THE ERROR MESSAGE ? YES. 4. IS THIS PRESTO ? NO. 656874 - BD FACSVIA FLOW CYTOMETER - THE CYTOMETER STOPPED BECAUSE BLUE LASER ERROR OCCURRED.

Description of Event or Problem · 0

IT WAS REPORTED THAT ERROR MESSAGES WERE BYPASSED DURING USE WITH THE BD FACSVIA¿ FLOW CYTOMETER. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: 1 ¿ ARE YOU RUNNING PATIENT SAMPLES FOR DIAGNOSTIC TEST ? YES 2 ¿ WAS THERE AN ERROR MESSAGE ? YES 3- DID THE CUSTOMER BYPASS THE ERROR MESSAGE ? YES 4 ¿ IS THIS PRESTO ? NO 656874 - BD FACSVIA FLOW CYTOMETER - THE CYTOMETER STOPPED BECAUSE BLUE LASER ERROR OCCURRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
306026 BD FACSVIA¿ FLOW CYTOMETER FLOW CYTOMETRIC REAGENTS AND ACCS OYE BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown